Customer Assistant in Manchester

Customer Assistant in Manchester

Manchester Full-Time 27800 - 29900 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a supportive team with big ambitions.
  • Benefits: Earn £13.45-£14.45 per hour, enjoy 30-35 days holiday, and receive a 10% discount.
  • Other info: Opportunities for career progression and a diverse, inclusive workplace.
  • Why this job: Make a real impact in a dynamic retail environment while developing your skills.
  • Qualifications: Experience in fast-paced settings and excellent customer service skills.

The predicted salary is between 27800 - 29900 £ per year.

£13.45- £14.45 per hour | 20 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - we’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do:

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need:

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive:

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant in Manchester employer: Lidl GB

Lidl is an exceptional employer that values collaboration and determination, offering a competitive pay rate and a generous benefits package including 30-35 days of holiday and a pension scheme. With a strong focus on employee growth, you will have the opportunity to thrive in your retail role and progress within the company, all while working in a supportive and inclusive environment that celebrates diversity.

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Contact Details:

Lidl GB Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant in Manchester

Tip Number 1

Get to know Lidl! Familiarise yourself with our values and what we stand for. When you walk into that interview, show us you understand our commitment to excellent customer service and teamwork.

Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We love hearing about real-life examples that showcase your ability to handle different situations.

Tip Number 3

Be ready to demonstrate your flexibility! We’re looking for team players who can adapt to changing priorities. Share experiences where you’ve successfully juggled multiple tasks or adapted to last-minute changes.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our Lidl family. Let’s get you on board!

We think you need these skills to ace Customer Assistant in Manchester

Customer Service Skills
Flexibility
Ability to Work in a Fast-Paced Environment
Teamwork
Positive Attitude
Time Management
Attention to Detail

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.

Tailor Your Application:Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your customer service skills. We love seeing how you fit into our Lidl family!

Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.

How to prepare for a job interview at Lidl GB

Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.

Show Off Your Customer Service Skills

Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.

Emphasise Your Flexibility

Lidl values flexibility, so be prepared to discuss your availability and willingness to adapt to changing priorities. Highlight any previous experience in fast-paced environments where you had to adjust quickly, as this will show that you can thrive in their dynamic setting.

Bring Your Positive Attitude

A friendly smile and a positive approach can go a long way! During the interview, let your enthusiasm shine through. Share how you maintain a positive attitude even during busy shifts, as this aligns perfectly with Lidl's collaborative and determined culture.