At a Glance
- Tasks: Lead a team to manage employee grievances and ensure fair processes.
- Company: Join Lidl, a dynamic and innovative retail leader.
- Benefits: Competitive salary, 35 days holiday, pension scheme, and in-store discounts.
- Other info: Enjoy hybrid working with access to a state-of-the-art office.
- Why this job: Make a real impact on employee relations in a supportive environment.
- Qualifications: Experience in team leadership and employee relations required.
The predicted salary is between 55000 - 77000 £ per year.
£55,000* up to £77,000* | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work.
In order to further enhance our HR operations, a new opportunity has been created within our dynamic and growing organisation to join our Head Office Employment Law team based in Tolworth as an Employee Relations Manager. This new, exciting and diverse role will lead a newly created Employee Relations team and support the hearing of colleague grievances on a national level.
As a manager, you will lead a team responsible for the hearing of employee grievances on a national level, ensuring they are carried out in line with policy and best practice, and managed in a fair, respectful, legal and effective manner. You will work closely with the Employee Relations Team Manager to ensure the function is meeting and aligning with the strategic objectives of the company.
At Lidl, we offer a hybrid working model: spend three days in our state‑of‑the‑art office, where you can enjoy an on‑site gym, restaurant, and more of the perks you deserve, and with up to two days at home, you’ll find the work/life balance you need to thrive.
What you'll do
- Oversee a team of case managers and case support
- Conduct grievance & employee relations hearings and appeals as appropriate
- Conduct disciplinary processes, where required
- Create and deliver coaching on case learnings
- Make process improvement recommendations
- Interpret and analyse trends to influence progress and performance, key trends, patterns and areas of focus
- Ensure compliance and logging of all cases through the Case Management Tool
- In conjunction with Employee Relations Team Manager, develop and implement local measures such as management upskilling to limit legal and internal non‑compliance risk, identifying risks, potential scenarios and options to mitigate
What you'll need
- Experience in leading a team
- Solid Employee Relations experience, advising middle management and up‑to‑date labour law knowledge
- Experience of leading grievance investigations and delivering outcomes
- Highly developed in handling complex, sensitive and confidential matters
- Full understanding of ACAS codes
- The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills
- Excellent stakeholder management and people skills
- Exceptional written and verbal communication
- Strong Google skills (desirable) and HR software proficiency
- Experience within a retail or hospitality environment would be advantageous
- A legal qualification/CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable
What you'll receive
Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We are proud to offer a competitive salary from £55,000* up to £77,000* (depending on experience) with 35 days’ holiday per year (pro rata). Save for your future with our pension scheme, or save today with a 10% in‑store discount, plus extra discounts on days out, cinema tickets and much more.
Please note your employment is conditional upon the Company receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Employee Relations Manager in London employer: Lidl GB
At Lidl, we pride ourselves on fostering a collaborative and inclusive work culture where every employee can make a meaningful impact. As an Employee Relations Manager based in our state-of-the-art Tolworth office, you will benefit from a hybrid working model, extensive training, and ample opportunities for career progression, all while enjoying generous perks such as 35 days' holiday and a 10% in-store discount. Join us to be part of a dynamic team that values curiosity and respect, ensuring a fair and effective approach to employee relations across the nation.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Lidl GB!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Lidl GB.
We think you need these skills to ace Employee Relations Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Lidl GB. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Lidl GB and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Lidl GB. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Lidl GB's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Lidl GB
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Lidl GB.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Lidl GB will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Lidl GB and how you would contribute to adapting HR strategies.
