Customer Assistant (Night Shift) in London

Customer Assistant (Night Shift) in London

London Full-Time 13.45 - 14.45 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Unpack deliveries, keep the store clean, and ensure stock is fresh.
  • Company: Join Lidl, a fast-growing and diverse retail business.
  • Benefits: Earn £13.45-£14.45 per hour, plus 30-35 days holiday and in-store discounts.
  • Other info: Flexible night shifts with opportunities for career growth.
  • Why this job: Make a real difference by supporting families and contributing to your community.
  • Qualifications: Experience in fast-paced environments and a positive attitude are key.

The predicted salary is between 13.45 - 14.45 £ per hour.

£13.45 to 14.45 per hour | 25 hour contract | 10pm - 7am Shifts | Flexible on the Weekends | 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.

As a Lidl Customer Assistant, you’ll work together as a retail team to make sure we maintain our high standards day after day, night after night. From taking responsibility for the cleanliness of the store, to ensuring it’s well‑stocked for our customers. This isn’t just stacking shelves; this is feeding families. You’ll also reap the rewards of your hard work, putting in a shift so that the store is ready before the doors even open.

In return, we’ll give you a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well‑being and life outside Lidl.

We’re proud to be a diverse, secure and fast‑growing business, so we'll make sure you have quality retail training and real opportunities to build your career.

What you’ll do:

  • Precisely unpack deliveries through the night during the week and weekends
  • Make sure all access areas are clear for our drivers
  • Keep the store spick and span – both on the shop floor and behind the scenes
  • Help organise specific areas for promotions and special offers
  • Independently carry out regular freshness checks and make sure our stock is fully rotated

What you’ll need:

  • Knowledge or experience of working in a fast‑paced environment
  • Good attention to detail when working quickly
  • The ability to react positively to changing priorities
  • Self‑motivation to work hard and do everything to the best of your ability
  • The drive to work hard and contribute to the success of your store
  • Ideally, previous experience working night shifts

What you’ll receive:

  • 30-35 days’ holiday (pro rata)
  • 10% in‑store discount
  • Enhanced family leave
  • Contributory pension scheme
  • Long service awards
  • Plus more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant (Night Shift) in London employer: Lidl GB

Lidl is an exceptional employer that values collaboration and determination, offering a competitive salary and a generous benefits package, including 30-35 days of holiday and enhanced family leave. With a strong focus on employee growth and a commitment to diversity and inclusion, Lidl provides a supportive environment where you can thrive while making a meaningful impact in the community. Join us for a rewarding career that not only feeds families but also nurtures your professional development.

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Contact Details:

Lidl GB Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant (Night Shift) in London

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Lidl GB, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Lidl GB!

We think you need these skills to ace Customer Assistant (Night Shift) in London

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Customer Service

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at Lidl GB, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Lidl GB and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Lidl GB that you’re ready to jump in and contribute right away!

How to prepare for a job interview at Lidl GB

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!