Customer Assistant in London

Customer Assistant in London

London Part-Time 14 - 15 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a supportive team with big ambitions.
  • Benefits: Earn £14.80-£15.30 per hour, plus 30-35 days holiday and discounts.
  • Other info: Flexible shifts and a friendly team atmosphere await you!
  • Why this job: Dynamic role with opportunities for growth and career progression.
  • Qualifications: Experience in fast-paced environments and excellent customer service skills.

The predicted salary is between 14 - 15 £ per hour.

£14.80-£15.30 per hour | 25 - 35 hour contract | Mix of Morning and Evening shifts | Flexible on the Weekends | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do:

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need:

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive:

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant in London employer: Lidl GB

At Lidl, we pride ourselves on fostering a collaborative and dynamic work environment where every team member is valued. With competitive pay rates, flexible working hours, and a generous benefits package including up to 35 days of holiday and in-store discounts, we are committed to supporting your well-being and career growth. Join us as a Customer Assistant and enjoy the opportunity to develop your skills and advance within our ambitious team, all while delivering exceptional service to our customers.

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Contact Details:

Lidl GB Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant in London

Tip Number 1

Get to know the company culture! Before your interview, check out Lidl's values and how they operate. This will help you connect with the team and show that you're a great fit.

Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview.

Tip Number 3

Be ready to showcase your flexibility! Since the role involves varied shifts, be prepared to discuss how you can adapt to different schedules and tasks without breaking a sweat.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lidl team. Let’s get you that job!

We think you need these skills to ace Customer Assistant in London

Customer Service Skills
Flexibility
Teamwork
Time Management
Positive Attitude
Attention to Detail
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.

Tailor Your Application:Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your customer service skills. We love seeing how you fit into our Lidl family!

Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.

How to prepare for a job interview at Lidl GB

Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Customer Service Skills

Since customer service is at the heart of this role, think of specific examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.

Emphasise Flexibility and Teamwork

Lidl values collaboration and flexibility, so be prepared to discuss how you can adapt to changing priorities and work well within a team. Share instances where you've successfully worked in a fast-paced environment and how you contributed to team success.

Bring Your Positive Attitude

A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Show them that you’re not just looking for a job, but that you’re excited about the opportunity to contribute to the Lidl team and help create a great shopping experience for customers.