At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a diverse and inclusive retail environment.
- Benefits: Earn £13.45 to £14.45 per hour, plus holiday pay and discounts.
- Other info: Flexible shifts and a chance to progress in your retail career.
- Why this job: Dynamic role with opportunities for growth and a supportive team.
- Qualifications: Experience in fast-paced environments and excellent customer service skills.
The predicted salary is between 27 - 30 € per hour.
£13.45 to £14.45 per hour | 20 - 35 hour contract | Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - we’re collaborative, determined and we all pitch in to help each other out. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
We’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here, with possibilities to progress to Freshness, Non‑Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
What you’ll need:
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in‑store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Kirkwall employer: Lidl GB
Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two shifts are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee growth through training and progression opportunities, Lidl ensures that every team member feels supported and valued. Join us in a diverse and inclusive culture that celebrates individuality while providing meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Kirkwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what makes them tick. This way, you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the fast-paced environment and customer service skills they’re after.
✨Tip Number 3
Dress the part! Even though it’s retail, looking smart and presentable can make a great first impression. It shows you care about the role and are ready to represent Lidl well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant in Kirkwall
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you unique and how you can contribute to our team at Lidl.
Tailor Your Application:Make sure to tailor your application to the Customer Assistant role. Highlight your experience in fast-paced environments and your customer service skills. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for Lidl.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.
✨Emphasise Your Flexibility
Lidl values flexibility, so be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience in fast-paced environments where you had to adapt quickly to changing priorities, as this will show you can thrive in their dynamic setting.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way! During the interview, let your enthusiasm shine through. Share how you inspire your team and contribute to a positive atmosphere, as this aligns perfectly with Lidl's collaborative culture.
