At a Glance
- Tasks: Help customers, restock shelves, and keep the store organised while providing excellent service.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Earn £13.45 - £14.45 per hour, enjoy 30-35 days holiday, and receive a 10% in-store discount.
- Other info: Flexible shifts available, with opportunities to specialise in various areas.
- Why this job: Be part of a dynamic environment where no two shifts are the same and career growth is encouraged.
- Qualifications: Experience in fast-paced environments and a passion for customer service.
The predicted salary is between 13 - 14 £ per hour.
£13.45 - £14.45 per hour | 35 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table — we’re collaborative, determined, and we all pitch in to help each other out. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
What you'll need:
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
In-Store Customer Champion — Flexible Shifts in Hexham employer: Lidl GB
Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two shifts are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee growth, you will have ample opportunities to advance your career while enjoying a supportive and inclusive culture. Join us at Lidl, where your contributions are recognised and rewarded, and where you can truly make a difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land In-Store Customer Champion — Flexible Shifts in Hexham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what makes them tick. This way, you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the role of a Customer Champion, especially your customer service skills.
✨Tip Number 3
Dress the part! Even if it’s a casual setting, looking smart can make a great first impression. It shows you care about the opportunity and are ready to represent Lidl well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace In-Store Customer Champion — Flexible Shifts in Hexham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and retail. A friendly tone can make a big difference!
Tailor Your Experience:Make sure to highlight any relevant experience you have in fast-paced environments or customer service roles. We love seeing how your past experiences can contribute to our team at Lidl!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and availability.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Lidl GB
✨Know the Company
Before your interview, take some time to research Lidl. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As an In-Store Customer Champion, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to handle queries and requests with a positive attitude.
✨Emphasise Flexibility and Teamwork
Lidl values collaboration and flexibility. Be ready to discuss how you've adapted to changing priorities in previous roles and how you work well within a team. Highlight any experience you have in fast-paced environments to show you're up for the challenge.
✨Bring Your Enthusiasm
A smile and a friendly manner can go a long way! During the interview, let your passion for retail and helping customers shine through. This will not only make you memorable but also align with Lidl's culture of positivity and support.
