At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a fast-growing and diverse retail business.
- Benefits: Earn £13.45 - £14.45 per hour, plus 30-35 days’ holiday and in-store discounts.
- Other info: Flexible shifts with opportunities for career growth and training.
- Why this job: Make a real difference while gaining valuable retail experience.
- Qualifications: Customer service skills and ability to thrive in a fast-paced environment.
The predicted salary is between 14.45 - 14.45 £ per hour.
£13.45 - £14.45 per hour | 30-35 hour contract | 9 week seasonal contracts | various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave
Everyone who works at Lidl brings something unique to the table – we’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure every customer receives the service they deserve.
In return, we’ll give you a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well‑being and life outside Lidl. We’re proud to be a diverse, secure and fast‑growing business, so we'll make sure you have quality retail training and real opportunities to build your career.
What you’ll do:
- You’ll be a Lidl expert, helping our customers with their questions, queries and requests.
- Efficiently work deliveries as they arrive in store.
- Passionately provide excellent customer service.
- Proactively keep the bakery topped up by baking fresh goods.
- Expertly merchandise and maintain our middle aisles of Non‑Food products.
What you’ll need:
- Experience working in a fast‑paced environment.
- Excellent customer service skills.
- Flexibility to start a shift early or finish late.
- A positive approach to changing priorities.
- A drive and passion to work hard and make your store a success.
- A smile on your face and a friendly manner to inspire your team and help our customers.
What you’ll receive:
- 30‑35 days' holiday (pro rata).
- 10% in‑store discount.
- Enhanced family leave.
- Contributory pension scheme.
- Long service awards.
- Plus more of the perks you deserve.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant (Seasonal Support) in Heacham employer: Lidl GB
Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two shifts are the same. With competitive pay, generous holiday allowances, and a commitment to employee growth through quality training, Lidl ensures that every team member feels supported and empowered. Join us in a diverse and inclusive atmosphere where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Seasonal Support) in Heacham
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Customer Assistant (Seasonal Support) in Heacham
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Customer Assistant (Seasonal Support) position at Lidl GB. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Customer Assistant (Seasonal Support) at Lidl GB. Remember, quality over quantity!
How to prepare for a job interview at Lidl GB
✨Know Your Products
Brush up on the products or brands that Lidl GB sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Lidl GB is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Lidl GB.
