At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £13.45 - £14.45 per hour, plus 30-35 days holiday and discounts.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
- Why this job: Make a real impact in a dynamic retail environment while developing your skills.
- Qualifications: Experience in fast-paced settings and excellent customer service skills.
The predicted salary is between 27 - 30 € per hour.
£13.45 - £14.45 per hour | 20 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests.
- Efficiently work deliveries as they arrive in store.
- Passionately provide excellent customer service.
- Proactively keep the bakery topped up by baking fresh goods.
- Expertly merchandise and maintain our middle aisles of Non‑Food products.
What you’ll need:
- Experience working in a fast‑paced environment.
- Excellent customer service skills.
- Flexibility to start a shift early or finish late.
- A positive approach to changing priorities.
- Drive and passion to work hard and make your store a success.
- A smile on your face and a friendly manner to inspire your team and help our customers.
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in‑store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve.
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Gateshead employer: Lidl GB
Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With competitive pay rates, generous holiday allowances, and a commitment to employee growth through training and progression opportunities, Lidl ensures that its Customer Assistants thrive in a dynamic retail environment. Located in a vibrant community, employees enjoy a range of benefits including in-store discounts and a pension scheme, making Lidl a rewarding place to build a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Gateshead
✨Tip Number 1
Get to know Lidl! Familiarise yourself with our values and what we stand for. When you walk into that interview, show us you understand our commitment to excellent customer service and teamwork.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone the extra mile for a customer. We love hearing about real experiences, so be ready to share how you’ve made a difference in previous roles.
✨Tip Number 3
Be flexible and positive! We’re looking for team players who can adapt to changing priorities. During your interview, highlight times when you’ve successfully juggled multiple tasks or adapted to new challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Lidl family. Don’t miss out on the chance to be part of our amazing team!
We think you need these skills to ace Customer Assistant in Gateshead
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and retail. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your excellent customer service skills. This shows us that you understand what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so get straight to the good stuff about why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and keeping the store organised. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.
✨Emphasise Your Flexibility
Lidl values flexibility, so be prepared to discuss your availability and willingness to adapt to changing priorities. Highlight any previous experience in fast-paced environments where you had to adjust quickly, as this will show that you can thrive in their dynamic setting.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way! During the interview, let your enthusiasm shine through. Share how you inspire your team and contribute to a positive work environment, as this aligns perfectly with Lidl's collaborative culture.
