At a Glance
- Tasks: Manage grievance cases and provide expert guidance to ensure a positive workplace culture.
- Company: Join Lidl, a dynamic company that values curiosity and collaboration.
- Benefits: Competitive salary, 35 days holiday, pension scheme, and in-store discounts.
- Other info: Great career progression opportunities and a supportive team environment.
- Why this job: Make a real impact on employee relations while enjoying a hybrid work model.
- Qualifications: Legal qualification or CIPD Level 7 preferred; strong ER experience required.
The predicted salary is between 52800 - 70400 £ per year.
£52,800* up to £70,400* | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme.
Everyone who works at Lidl brings something unique to the table – but we also have a lot in common. We’re curious, collaborative, and ready to make a tangible impact where we work.
About the role
We are looking for a passionate employee relations expert to join our new Employee Relations team in Tolworth. The role will support grievance management at a national level and will be part of a growing Head Office team. You will navigate complex employee matters at pace and reach outcomes in an objective, balanced and fair manner. Your work will help maintain a positive employee experience in line with ACAS and employment legislation. Our hybrid working model allows you to spend three days in our state‑of‑the‑art office and up to two days working from home.
What you’ll do
- Manage and coordinate formal and informal grievance cases
- Conduct fact‑finding and investigation meetings
- Provide advisory guidance and coaching to the supporting team
- Draft outcome letters and maintain accurate case documentation
- Provide practical ER guidance to managers and feedback on case learnings
- Conduct carrying out of any disciplinary processes, where required
- Ensure full compliance with employment legislation
- Keep up to date with developments in employment legislation and HR best practices
- Contribute to maintaining a positive and professional workplace culture
What you’ll need
- A legal qualification / CIPD Level 7 (with specialist EL / advanced EL optional units) is desirable
- Solid understanding of grievance procedures and ACAS code of practice
- Significant Employee Relations experience, advising middle management and up to date labour law knowledge
- Experience of leading grievance investigations and delivering outcomes
- Highly developed in handling complex, sensitive and confidential matters
- Oversee a busy caseload whilst remaining calm, organised and solution‑focused
- Exceptional written and verbal communication
- Strong Google / Microsoft Office skills and HR software proficiency
- Experience within a retail or hospitality environment would be advantageous
- The ability to collaborate and share best practice with a range of stakeholders using strong influencing skills
What you’ll receive
We offer a competitive salary from £52,800* up to £70,400* (depending on experience), 35 days’ holiday per year (pro rata), a pension scheme, a 10% in‑store discount, and additional discounts on day‑out activities. We also provide extensive training and opportunities to progress your career at Lidl.
Employee Relations Specialist Grievances employer: Lidl GB
Lidl is an exceptional employer that values curiosity and collaboration, offering a competitive salary and generous benefits including 35 days' holiday and a 10% in-store discount. With a strong focus on employee growth, our hybrid working model and state-of-the-art office in Tolworth provide a supportive environment for Employee Relations Specialists to thrive while making a meaningful impact on workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Specialist Grievances
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Lidl GB!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Lidl GB.
We think you need these skills to ace Employee Relations Specialist Grievances
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Lidl GB. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Lidl GB and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Lidl GB. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Lidl GB's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Lidl GB
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Lidl GB.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Lidl GB will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Lidl GB and how you would contribute to adapting HR strategies.
