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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
- Company: Join Lidl, a collaborative and ambitious retail company focused on teamwork and customer satisfaction.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Experience diverse tasks, supportive culture, and opportunities for career progression in a dynamic environment.
- Qualifications: No specific qualifications required, just a positive attitude and customer service skills.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
Summary
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
£12.75 – £13.65 per hour | 16 hour contract | Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
As of the 1st of September 2025, our pay will be increasing to £13.00 – 13.95 per hour
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
Be a Lidl expert, helping our customers with their questions, queries and requests
Efficiently work deliveries as they arrive in store
Passionately provide excellent customer service
Proactively keep the bakery topped up by baking fresh goods
Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
Experience working in a fast-paced environment
Excellent customer service skills
Flexibility to start a shift early or finish late
A positive approach to changing priorities
Drive and passion to work hard and make your store a success
A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
30-35 days holiday (pro rata)
10% in-store discount
Pension scheme
Enhanced family leave
Long service award
Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check
Customer Assistant Part Time employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant Part Time
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding what makes us tick will help you align your responses during any interviews or conversations with our team, showcasing that you're a great fit for our collaborative environment.
✨Tip Number 2
Highlight your customer service experience in any discussions. Since this role is all about providing excellent service, be ready to share specific examples of how you've gone the extra mile for customers in previous roles.
✨Tip Number 3
Be prepared to demonstrate your flexibility. Given the varied shifts and tasks involved, showing that you're adaptable and can handle changing priorities will make you stand out as a candidate who can thrive in our fast-paced environment.
✨Tip Number 4
Show enthusiasm for the role and the company. A positive attitude can go a long way, so express your excitement about working at Lidl and how you can contribute to making the store a success during your interactions with us.
We think you need these skills to ace Customer Assistant Part Time
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in customer service or fast-paced environments. Use specific examples to demonstrate how your skills align with the role of a Customer Assistant.
Showcase Soft Skills: Since soft skills are crucial for this position, highlight your flexibility, positive attitude, and teamwork abilities. Mention instances where you've successfully worked as part of a team or adapted to changing priorities.
Tailor Your CV: Customise your CV to reflect the job description. Focus on relevant skills and experiences that match Lidl's requirements, such as excellent customer service and the ability to work efficiently under pressure.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the company. Explain why you want to work at Lidl and how you can contribute to their team, making sure to mention your passion for customer service.
How to prepare for a job interview at Lidl GB
✨Showcase Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Emphasise Flexibility and Adaptability
The role requires flexibility with shifts and tasks. Be ready to discuss times when you've successfully adapted to changing priorities or worked in a fast-paced environment. This shows you can handle the dynamic nature of the job.
✨Demonstrate Team Spirit
Lidl values collaboration, so highlight your ability to work well in a team. Share experiences where you've supported colleagues or contributed to a positive team atmosphere, as this aligns with their company culture.
✨Prepare Questions About the Role
At the end of the interview, ask insightful questions about the role or the company. This shows your genuine interest in Lidl and helps you understand if it's the right fit for you.
