At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a dynamic retail company focused on collaboration and customer service.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a supportive team with opportunities for growth and career progression.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
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Summary
Summary
£12.75 – £13.65 per hour | 16 hour contract | Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
As of the 1st of September 2025, our pay will be increasing to £13.00 to £13.95 per hour
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
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Job function
Other
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Industries
Retail
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Customer Assistant Part Time employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant Part Time
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to teamwork and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility and adaptability. Since the role requires working various shifts, be prepared to discuss your availability and willingness to take on different tasks as needed.
✨Tip Number 3
Prepare examples of your experience in fast-paced environments. Highlight specific situations where you successfully managed multiple tasks or provided excellent customer service under pressure.
✨Tip Number 4
Demonstrate your enthusiasm for the role. A positive attitude and a genuine interest in contributing to the team can set you apart from other candidates, so make sure to express this during your interactions.
We think you need these skills to ace Customer Assistant Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills, such as customer service experience and flexibility.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles in fast-paced environments and your ability to provide excellent customer service. Use specific examples to demonstrate your capabilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and Lidl as a company. Mention why you want to work there and how your values align with theirs. Be sure to include your availability and willingness to adapt to various shifts.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to provide the high level of service Lidl expects.
✨Emphasise Flexibility and Teamwork
Lidl values collaboration and flexibility. Highlight your willingness to adapt to changing priorities and your experience working in a team. Share instances where you’ve stepped up to help colleagues or taken on additional responsibilities.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for the retail environment. Talk about what excites you about working at Lidl specifically, whether it’s the fast-paced nature of the job or the opportunity to progress within the company.
✨Prepare for Practical Scenarios
Expect to discuss practical scenarios during the interview. Think about how you would handle situations like restocking shelves or assisting customers with queries. Being able to articulate your thought process will show your readiness for the role.