At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Lidl is a dynamic retail company focused on collaboration and support.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% in-store discount.
- Why this job: Join a supportive team with opportunities for career growth and personal development.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
The predicted salary is between 22000 - 26000 £ per year.
£12.75 - £13.65 per hour | 30 to 40 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant Full Time
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork and customer service will help you align your approach during the interview, showcasing how you embody these traits.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to work in a fast-paced environment. Highlight specific situations where you provided excellent customer service or handled multiple tasks efficiently.
✨Tip Number 3
Show your enthusiasm for the role by researching Lidl's products and services. Being knowledgeable about what they offer will allow you to engage more effectively during conversations with the hiring team.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. Since the role requires adaptability, emphasising your willingness to work early or late shifts can set you apart from other candidates.
We think you need these skills to ace Customer Assistant Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in fast-paced environments and customer service. Use specific examples that demonstrate your ability to handle various tasks, such as restocking shelves or providing excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer satisfaction. Mention how your positive attitude and flexibility align with Lidl's values and work culture.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past. Highlight your ability to handle queries and resolve issues effectively.
✨Demonstrate Flexibility
Lidl values flexibility in its employees. During the interview, express your willingness to adapt to changing priorities and work different shifts. Share experiences where you successfully managed unexpected changes.
✨Emphasise Teamwork
Collaboration is crucial at Lidl. Talk about your experience working in teams and how you contribute to a positive team environment. Mention any specific instances where you helped a colleague or worked together to achieve a goal.
✨Prepare for Fast-Paced Scenarios
Working at Lidl means being in a fast-paced environment. Be ready to discuss how you thrive under pressure. You might even want to practice answering questions quickly and efficiently to showcase your ability to think on your feet.