Customer Assistant Full Time
Customer Assistant Full Time

Customer Assistant Full Time

Pool Full-Time 26500 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
  • Company: Lidl is a dynamic retail company focused on collaboration and customer satisfaction.
  • Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
  • Why this job: Join a supportive team with growth opportunities and make a real impact in your community.
  • Qualifications: No specific experience required, just a positive attitude and willingness to learn.
  • Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.

The predicted salary is between 26500 - 28000 £ per year.

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Summary

Summary

£12.75 – £13.65 per hour | 35 hour contract | Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

As of the 1st of September 2025, our pay will be increasing to £13.00 to £13.95 per hour

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.

What you\’ll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you\’ll need

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you\’ll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Retail

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Customer Assistant Full Time employer: Lidl GB

Lidl is an exceptional employer that values collaboration and determination, offering a competitive pay rate and a generous benefits package including 30-35 days of holiday and a 10% in-store discount. With a strong focus on employee growth, Lidl provides ample opportunities for career progression within a supportive and inclusive work environment, making it an ideal place for those looking to thrive in the retail sector.
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Contact Detail:

Lidl GB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant Full Time

✨Tip Number 1

Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.

✨Tip Number 2

Showcase your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed busy situations, as this is crucial for a Customer Assistant role.

✨Tip Number 3

Prepare to discuss your flexibility and willingness to adapt to changing priorities. Highlighting your ability to handle various tasks, from restocking to customer service, will demonstrate your readiness for the role.

✨Tip Number 4

Bring a positive attitude and a smile! Employers value candidates who can inspire their team and create a welcoming atmosphere for customers, so be sure to convey your enthusiasm for the role.

We think you need these skills to ace Customer Assistant Full Time

Excellent Customer Service Skills
Ability to Work in a Fast-Paced Environment
Flexibility in Working Hours
Strong Communication Skills
Team Collaboration
Attention to Detail
Positive Attitude
Problem-Solving Skills
Time Management
Adaptability to Changing Priorities
Basic Retail Knowledge
Ability to Handle Deliveries
Merchandising Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description, such as 'excellent customer service skills' and 'flexibility', to catch the employer's attention.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile for customers in previous roles.

Highlight Relevant Skills: In your application, emphasise skills that align with the role, such as teamwork, adaptability, and a positive attitude. These traits are essential for a Customer Assistant at Lidl.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Lidl GB

✨Show Your Customer Service Skills

As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone.

✨Demonstrate Flexibility and Adaptability

Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and work in a fast-paced environment. Share experiences where you successfully managed unexpected challenges.

✨Emphasise Teamwork

Collaboration is important at Lidl. Talk about your experience working in teams and how you contribute to a positive team dynamic. Mention any specific instances where you helped a colleague or worked together to achieve a goal.

✨Prepare Questions About the Role

Show your interest in the position by preparing thoughtful questions. Ask about the training process, opportunities for progression, or what a typical day looks like. This demonstrates your enthusiasm and commitment to the role.

Customer Assistant Full Time
Lidl GB

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