At a Glance
- Tasks: Assist customers, restock shelves, and operate tills in a fast-paced environment.
- Company: Join Lidl GB, a leading supermarket with a focus on customer satisfaction.
- Benefits: Enjoy flexible shifts, 30-35 days holiday, and in-store perks.
- Other info: Flexible hours and opportunities for progression make this role exciting.
- Why this job: Gain valuable experience and grow your career in a supportive team.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Lidl GB in Hersham is hiring a Customer Assistant to perform a range of in‑store duties, including restocking shelves, operating tills, and delivering excellent customer service.
You may specialise with training in Freshness, Non‑Food or Bakery areas as needed.
You will work mornings or evenings, with a mix of shifts and a pro‑rata holiday entitlement. A rewarding role with progression potential and in‑store benefits is offered.
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Customer Assistant | Flexible Shifts & 30–35 Days Holiday employer: Lidl GB
Lidl is an exceptional employer, offering a competitive salary and a generous benefits package that includes 35 days of holiday and a hybrid working model. Our dynamic work culture fosters collaboration and inclusivity, providing ample opportunities for professional growth while ensuring a supportive environment where every team member can thrive. With on-site amenities like a gym and restaurant, as well as a commitment to diversity and employee well-being, Lidl is the perfect place for those seeking meaningful and rewarding employment in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant | Flexible Shifts & 30–35 Days Holiday
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lidl GB and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lidl GB and let us see your personality shine through!
We think you need these skills to ace Customer Assistant | Flexible Shifts & 30–35 Days Holiday
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lidl GB.
Get Familiar with Our Brand:Before applying, take some time to learn about Lidl GB and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lidl GB
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lidl GB.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lidl GB will surely appreciate.
