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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a dynamic retail company focused on collaboration and support.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a supportive team with opportunities for career growth and personal development.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
Summary £12.75 – £13.65 per hour | 15 hour contract | various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist. What you\’ll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products What you\’ll need Experience working in a fast-paced environment Excellent customer service skills Flexibility to start a shift early or finish late A positive approach to changing priorities Drive and passion to work hard and make your store a success A smile on your face and a friendly manner to inspire your team and help our customers What you\’ll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Enhanced family leave Long service award Plus, more of the perks you deserve You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork, customer service, and inclusivity will help you align your approach during the interview and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or provided excellent customer service under pressure, as this is crucial for the Customer Assistant role.
✨Tip Number 3
Show your enthusiasm for the role by researching Lidl's products and services. Being knowledgeable about what they offer will allow you to engage more effectively during the interview and show your genuine interest in working there.
✨Tip Number 4
Be ready to demonstrate your flexibility and adaptability. Prepare to share instances where you've successfully adjusted to changing priorities or worked outside your usual responsibilities, as this aligns with the dynamic nature of the Customer Assistant position.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile in previous roles.
Highlight Flexibility: Emphasise your flexibility regarding shift patterns. Lidl values employees who can adapt to changing priorities, so mention any experience you have with varied working hours.
Show Enthusiasm: In both your CV and cover letter, convey your enthusiasm for the role and the company. Let them know why you want to be a part of Lidl and how you can contribute to their team.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and work various shifts. Share experiences where you successfully managed unexpected changes.
✨Emphasise Teamwork
Collaboration is important at Lidl. Talk about your experience working in teams and how you contribute to a positive team environment. Mention any specific instances where you helped a colleague or worked together to achieve a goal.
✨Prepare for Practical Scenarios
You might be asked how you would handle specific situations, such as dealing with a difficult customer or managing stock deliveries. Think through these scenarios beforehand and be ready to discuss your approach and solutions.
