Customer Assistant

Customer Assistant

Uxbridge Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store cleanliness.
  • Company: Join Lidl, a leading retailer known for its supportive and diverse work culture.
  • Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
  • Why this job: Be part of a dynamic team with opportunities for growth and career progression.
  • Qualifications: No specific experience required, just a positive attitude and customer service skills.
  • Other info: Flexible shifts available, including weekends, perfect for students.

Lidl GB Uxbridge, England, United Kingdom

Customer Assistant

Lidl GB Uxbridge, England, United Kingdom

Summary

Summary

£14.00 – £14.35 per hour | 24 Hours Contract | AM and PM shifts including Weekends | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.

What you\’ll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you\’ll need

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you\’ll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Other

  • Industries

    Retail

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Customer Assistant employer: Lidl GB

Lidl GB is an exceptional employer, offering a dynamic work environment in Uxbridge where no two days are the same. With competitive pay, generous holiday allowances, and a strong focus on employee development, Lidl fosters a collaborative culture that values diversity and inclusion, ensuring every team member can thrive and progress in their retail career.
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Contact Detail:

Lidl GB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Familiarise yourself with Lidl's values and customer service approach. During your interactions, whether in person or online, demonstrate how you align with their collaborative and customer-focused culture.

✨Tip Number 2

Showcase your flexibility and willingness to adapt to changing priorities. Mention any previous experiences where you successfully managed multiple tasks in a fast-paced environment, as this is crucial for the Customer Assistant role.

✨Tip Number 3

Prepare to discuss specific examples of excellent customer service you've provided in the past. Highlight situations where you went above and beyond to assist customers, as this will resonate well with Lidl's commitment to customer satisfaction.

✨Tip Number 4

Research common questions asked during retail interviews and practice your responses. Being well-prepared will help you feel more confident and articulate during the interview process, making a positive impression on the hiring team.

We think you need these skills to ace Customer Assistant

Excellent Customer Service Skills
Ability to Work in a Fast-Paced Environment
Flexibility in Working Hours
Strong Communication Skills
Teamwork and Collaboration
Attention to Detail
Positive Attitude
Problem-Solving Skills
Time Management
Adaptability to Changing Priorities
Basic Cash Handling Skills
Merchandising Skills
Ability to Maintain Cleanliness and Organisation

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Make sure your CV reflects your experience in fast-paced environments and customer service. Use specific examples that demonstrate your ability to handle various tasks, such as restocking shelves or assisting customers.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and Lidl as a company. Mention how your values align with theirs, particularly around teamwork and customer service.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Lidl GB

✨Show Your Customer Service Skills

As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.

✨Demonstrate Flexibility

Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and work various shifts. Share experiences where you successfully managed unexpected changes in your work environment.

✨Emphasise Teamwork

Collaboration is crucial at Lidl. Talk about your experience working in teams and how you contribute to a positive team dynamic. Mention specific instances where you helped colleagues or worked together to achieve a common goal.

✨Prepare for Fast-Paced Scenarios

Working at Lidl means being in a fast-paced environment. Be ready to discuss how you handle pressure and maintain efficiency during busy times. You might even want to practice answering questions quickly to simulate the pace of the job.

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