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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a dynamic retail company focused on teamwork and customer satisfaction.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a supportive team with opportunities for growth and career advancement.
- Qualifications: No experience needed, just a positive attitude and great customer service skills.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
£12.75 - £13.65 per hour | 20 hour contract | various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility and adaptability. Since the role requires working various shifts and handling changing priorities, be prepared to discuss examples from your past experiences where you've successfully managed similar situations.
✨Tip Number 3
Highlight your experience in fast-paced environments. Whether it's retail, hospitality, or any other sector, share specific instances where you thrived under pressure, as this is crucial for a Customer Assistant role.
✨Tip Number 4
Prepare to demonstrate your teamwork skills. Since collaboration is key at Lidl, think of examples where you've worked effectively with others to achieve a common goal, and be ready to share these during your interactions.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description, such as 'excellent customer service skills' and 'flexibility', to catch the employer's attention.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to Lidl's success.
Showcase Your Team Spirit: Lidl values collaboration, so emphasise your ability to work well in a team. Share experiences where you helped colleagues or contributed to a positive work environment, demonstrating that you're a team player.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a complaint or going the extra mile for a customer.
✨Demonstrate Flexibility and Team Spirit
Lidl values collaboration and flexibility. Highlight your ability to adapt to changing priorities and work well within a team. Share experiences where you’ve successfully worked with others to achieve a common goal.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, be ready to discuss how you handle pressure. You might be asked situational questions, so think of times when you thrived under tight deadlines or busy shifts.
✨Bring a Positive Attitude
A friendly demeanour can make a big difference in retail. During the interview, let your personality shine through. Smile, maintain eye contact, and show enthusiasm for the role and the company culture.
