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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a leading retail company known for its collaborative and supportive work culture.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a dynamic team, gain valuable experience, and have opportunities for career progression.
- Qualifications: No specific experience required, just a positive attitude and excellent customer service skills.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
£12.75 - £13.65 per hour | 15-30 hour contracts | various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. When you understand what they stand for, you can tailor your conversations during the interview to show how you align with their mission.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or provided excellent customer service under pressure, as this is crucial for a Customer Assistant role.
✨Tip Number 3
Show your flexibility and willingness to adapt. Be ready to explain how you've handled changing priorities in previous jobs, as Lidl values employees who can adjust to different situations quickly.
✨Tip Number 4
Bring a positive attitude to your interactions. A friendly demeanour can make a significant difference, so practice conveying enthusiasm and a smile, even if it's just in mock interviews or role plays.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills, such as excellent customer service and flexibility.
Tailor Your CV: Make sure your CV reflects your experience in fast-paced environments and customer service roles. Use specific examples that demonstrate your ability to handle various tasks, like restocking shelves or working on tills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to providing excellent customer service. Mention how your skills align with Lidl's values and how you can contribute to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a complaint or going the extra mile for a customer.
✨Demonstrate Flexibility
Lidl values flexibility in their staff. During the interview, highlight your ability to adapt to changing priorities and your willingness to work various shifts, including early starts and late finishes.
✨Emphasise Teamwork
Collaboration is important at Lidl. Talk about your experience working in teams and how you contribute to a positive team environment. Mention any specific instances where you helped a colleague or worked together to achieve a goal.
✨Prepare for Fast-Paced Scenarios
Working in retail can be hectic. Be ready to discuss how you handle pressure and maintain efficiency during busy periods. You might even want to practice answering situational questions that reflect this aspect of the job.
