Customer Assistant

Customer Assistant

Cirencester Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store cleanliness.
  • Company: Lidl is a dynamic retail company focused on teamwork and customer service.
  • Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
  • Why this job: Join a supportive team with growth opportunities and a fun work environment.
  • Qualifications: No specific experience required, just a positive attitude and willingness to learn.
  • Other info: Diversity and inclusion are valued; all backgrounds are welcome.

£12.75 up to £13.65 per hour | 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do:

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need:

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive:

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant employer: Lidl GB

Lidl GB is an exceptional employer in Cirencester, offering a dynamic work environment where no two days are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee development, Lidl fosters a collaborative culture that values diversity and inclusion. Employees can look forward to numerous growth opportunities, from becoming specialists in various departments to enjoying a supportive team atmosphere that encourages personal and professional success.
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Contact Detail:

Lidl GB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.

✨Tip Number 2

Showcase your flexibility and adaptability. Since the role involves various tasks, emphasising your ability to handle changing priorities can set you apart from other candidates.

✨Tip Number 3

Prepare examples of your experience in fast-paced environments. Being able to share specific instances where you've thrived under pressure will demonstrate your suitability for the role.

✨Tip Number 4

Highlight your teamwork skills. Since collaboration is key at Lidl, mentioning past experiences where you've successfully worked as part of a team can make a strong impression.

We think you need these skills to ace Customer Assistant

Excellent Customer Service Skills
Ability to Work in a Fast-Paced Environment
Flexibility in Working Hours
Strong Communication Skills
Team Collaboration
Attention to Detail
Positive Attitude
Problem-Solving Skills
Time Management
Adaptability to Changing Priorities
Basic Cash Handling Skills
Merchandising Skills
Organisational Skills
Ability to Work Independently

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description, such as 'excellent customer service skills' and 'flexibility', to catch the employer's attention.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile for customers in previous roles.

Showcase Your Skills: In your application, emphasise your ability to adapt to changing priorities and your positive attitude. Highlight any experience you have with merchandising or working in a team to demonstrate your fit for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Lidl GB

✨Show Your Customer Service Skills

As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.

✨Emphasise Flexibility and Teamwork

Lidl values collaboration and adaptability. Highlight your ability to work well in a team and your willingness to take on various tasks, from restocking shelves to assisting at the tills. This shows that you're ready to pitch in wherever needed.

✨Prepare for Fast-Paced Scenarios

Working in retail can be hectic, so be ready to discuss how you handle pressure and changing priorities. Share specific instances where you've thrived in a fast-paced environment to showcase your resilience.

✨Bring a Positive Attitude

A friendly smile and positive approach can make a big difference in retail. During the interview, convey your enthusiasm for the role and your passion for helping customers. This will resonate well with Lidl's values.

Customer Assistant
Lidl GB
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  • Customer Assistant

    Cirencester
    Part-Time

    Application deadline: 2027-06-22

  • L

    Lidl GB

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