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- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Lidl is a leading retail company known for its collaborative and supportive work culture.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a dynamic team, gain valuable experience, and have opportunities for career progression.
- Qualifications: No specific experience required, just a positive attitude and excellent customer service skills.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
£12.75 - £13.65 per hour | 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed busy situations, as this is crucial for a Customer Assistant role.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt. Highlight instances where you've adjusted to changing priorities or taken on different roles within a team, as this is key for the dynamic nature of the job.
✨Tip Number 4
Prepare to discuss your passion for retail and customer service. Being enthusiastic about helping customers and contributing to a positive shopping experience can set you apart from other candidates.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile in previous roles.
Showcase Flexibility: Emphasise your flexibility regarding shift patterns in your application. Lidl values candidates who can adapt to changing priorities, so mention any relevant experiences.
Highlight Teamwork Skills: Since the role involves working closely with colleagues, include examples of successful teamwork in your application. This will show that you can contribute positively to the store environment.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a complaint or going the extra mile for a customer.
✨Demonstrate Flexibility and Adaptability
Lidl values flexibility, so be ready to discuss how you can adapt to changing priorities. Share experiences where you've successfully managed unexpected situations or shifts in workload.
✨Emphasise Teamwork
Collaboration is important at Lidl. Highlight your ability to work well in a team by discussing past experiences where you've contributed to a group effort or supported colleagues during busy times.
✨Bring a Positive Attitude
A friendly demeanour can make a big difference in retail. Make sure to convey your enthusiasm for the role and your passion for helping customers, as this will resonate well with the interviewers.
