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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a collaborative and ambitious retail company focused on customer service.
- Benefits: Enjoy 30-35 days holiday, 10% discount, pension scheme, and more perks.
- Why this job: Join a supportive team with opportunities for career growth and personal development.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
£12.75 - £13.65 per hour | Part time contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork, customer service, and inclusivity will help you align your approach during the interview process.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to work in a fast-paced environment and provide excellent customer service. This will demonstrate your suitability for the role.
✨Tip Number 3
Show your enthusiasm for the role by researching Lidl's products and services. Being knowledgeable about what they offer can help you engage more effectively during discussions with the hiring team.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. Highlighting your willingness to adapt to changing priorities will show that you're a great fit for the dynamic nature of the job.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile in previous roles.
Highlight Flexibility: Emphasise your flexibility regarding shift patterns, as Lidl values employees who can adapt to changing priorities. Mention any previous experience where you successfully managed varying schedules.
Show Enthusiasm: In your application, convey your enthusiasm for working at Lidl. Express your eagerness to contribute to the team and provide excellent service to customers, which aligns with Lidl's values.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and work different shifts. Share experiences where you successfully managed unexpected changes.
✨Emphasise Teamwork
Collaboration is important at Lidl. Talk about your experience working in teams and how you contribute to a positive team environment. Mention any specific instances where you helped a colleague or worked together to achieve a goal.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, be ready to discuss how you handle pressure. You might be asked situational questions, so think of examples that showcase your ability to stay organised and efficient under stress.
