At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Starting pay of £13.45/hour, 30-35 days holiday, and 10% in-store discount.
- Other info: Opportunities for career progression and a friendly, inclusive workplace.
- Why this job: Make a real difference while developing your skills in a dynamic environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills.
The predicted salary is between 27800 - 36400 £ per year.
Starting from £13.45 per hour | 25 hour contract | shifts over 4 or 5 days | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme.
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests.
- Efficiently work deliveries as they arrive in store.
- Passionately provide excellent customer service.
- Proactively keep the bakery topped up by baking fresh goods.
- Expertly merchandise and maintain our middle aisles of Non-Food products.
What you’ll need:
- Experience working in a fast-paced environment.
- Excellent customer service skills.
- Flexibility to start a shift early or finish late.
- A positive approach to changing priorities.
- Drive and passion to work hard and make your store a success.
- A smile on your face and a friendly manner to inspire your team and help our customers.
What you’ll receive:
- 30-35 days holiday (pro rata).
- 10% in-store discount.
- Pension scheme.
- Enhanced family leave.
- Long service award.
- Plus, more of the perks you deserve.
We value diversity, equity, and inclusion. Welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Lidl is an exceptional employer that values collaboration and determination, offering a competitive pay rate starting at £13.45 per hour along with a generous benefits package including 30-35 days of holiday and a 10% in-store discount. With a strong focus on employee growth, Lidl provides ample opportunities for career progression within a supportive and inclusive work culture, making it an ideal place for those looking to thrive in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Get to know Lidl! Before your interview, do a bit of research about the company culture and values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service experience and how you've handled fast-paced environments before. We want to hear your stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. A friendly smile and a positive attitude can go a long way in making a great first impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for the Customer Assistant role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention your customer service experience and any fast-paced work environments you've thrived in – it’ll help us see why you’d be a perfect addition to our team!
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if needed, and make sure to proofread for any typos or errors. A polished application shows us you care about the details.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is at the heart of this position, prepare examples from your past experiences where you've gone above and beyond for customers. Think about times when you resolved issues or made someone's day better. This will demonstrate your ability to connect with customers and handle their queries effectively.
✨Emphasise Your Flexibility
Lidl values flexibility, so be ready to discuss your availability and willingness to adapt to changing priorities. Share instances where you've successfully managed unexpected challenges or shifts in your work environment. This shows that you're a team player who can thrive in a fast-paced setting.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way in retail. During the interview, let your personality shine through. Show enthusiasm for the role and express your passion for working in a collaborative environment. This will help you connect with the interviewers and leave a lasting impression.
