Customer Assistant

Customer Assistant

Pontycymer Part-Time 13 £ / hour No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a supportive team with big ambitions.
  • Benefits: Starting pay of £13.00/hour, 30-35 days holiday, and 10% in-store discount.
  • Why this job: Make a real difference while gaining valuable retail experience.
  • Qualifications: Experience in fast-paced environments and excellent customer service skills.
  • Other info: Opportunities for career progression and a diverse, inclusive workplace.

Summary

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.

Starting from £13.00 per hour | 10 to 15 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.

What you\’ll do

Be a Lidl expert, helping our customers with their questions, queries and requests

Efficiently work deliveries as they arrive in store

Passionately provide excellent customer service

Proactively keep the bakery topped up by baking fresh goods

Expertly merchandise and maintain our middle aisles of Non-Food products

What you\’ll need

Experience working in a fast-paced environment

Excellent customer service skills

Flexibility to start a shift early or finish late

A positive approach to changing priorities

Drive and passion to work hard and make your store a success

A smile on your face and a friendly manner to inspire your team and help our customers

What you\’ll receive

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check

Customer Assistant employer: Lidl GB

Lidl is an exceptional employer that values collaboration and determination, offering a competitive pay rate starting at £13.00 per hour along with a generous benefits package including 30-35 days of holiday and a 10% in-store discount. With a strong focus on employee growth, Lidl provides ample opportunities for career progression within a supportive and inclusive work culture, making it an ideal place for those looking to thrive in the retail sector.
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Contact Detail:

Lidl GB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the Lidl vibe.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with them – it’ll show you’re passionate about providing excellent service.

✨Tip Number 3

Dress the part! While Lidl is all about being practical, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the company’s image.

✨Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows you’re genuinely interested in joining the Lidl team.

We think you need these skills to ace Customer Assistant

Customer Service Skills
Flexibility
Teamwork
Attention to Detail
Time Management
Positive Attitude
Ability to Work in a Fast-Paced Environment
Communication Skills
Problem-Solving Skills
Merchandising Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for the Customer Assistant role.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous customer service roles or fast-paced environments you've worked in, as this will show us you're ready to jump right in!

Show Your Passion: We love seeing candidates who are genuinely excited about the role. In your application, express your enthusiasm for working at Lidl and how you can contribute to our team. A positive attitude goes a long way!

Apply Through Our Website: Don’t forget to apply directly through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it’s super straightforward – just scroll down and click on Apply!

How to prepare for a job interview at Lidl GB

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.

✨Emphasise Your Flexibility

Lidl values flexibility, so be prepared to discuss your availability and willingness to adapt to changing priorities. Highlight any previous experience in fast-paced environments where you had to adjust quickly, as this will show that you can thrive in their dynamic setting.

✨Bring Your Positive Attitude

A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Share how you maintain a positive attitude even during busy shifts, as this aligns perfectly with Lidl's team spirit and customer-focused culture.

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