At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Join Lidl, a collaborative and ambitious retail company.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% discount.
- Why this job: Dynamic role with growth opportunities and a supportive team culture.
- Qualifications: Fast-paced experience and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; apply now to make a difference.
Summary £13.00 – £13.95 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist. What you\’ll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products What you\’ll need Experience working in a fast-paced environment Excellent customer service skills Flexibility to start a shift early or finish late A positive approach to changing priorities Drive and passion to work hard and make your store a success A smile on your face and a friendly manner to inspire your team and help our customers What you\’ll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Enhanced family leave Long service award Plus, more of the perks you deserve You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork and customer service will help you align your approach during the interview, showcasing how you can contribute to their collaborative environment.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to thrive in a fast-paced environment. Highlight specific situations where you provided excellent customer service or adapted to changing priorities, as these are key qualities Lidl is looking for.
✨Tip Number 3
Show your enthusiasm for the role by researching Lidl’s products and services. Being knowledgeable about what they offer will not only impress your interviewers but also allow you to engage more effectively with customers if you land the job.
✨Tip Number 4
Demonstrate your flexibility and willingness to take on various tasks. Since the role involves different responsibilities, expressing your readiness to jump between roles, like restocking shelves and working on tills, will make you a more attractive candidate.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lidl is looking for in a Customer Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience in fast-paced environments and customer service. Use specific examples to demonstrate how you've successfully handled similar tasks in the past.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention how your positive attitude and flexibility align with Lidl's values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
Lidl values flexibility in their employees. During the interview, highlight your ability to adapt to changing priorities and your willingness to work varied shifts. This shows that you're ready to meet the demands of a fast-paced environment.
✨Emphasise Teamwork
Collaboration is important at Lidl. Be ready to discuss how you’ve worked effectively in teams before. Share specific instances where you helped colleagues or contributed to a team goal, showcasing your collaborative spirit.
✨Prepare Questions
At the end of the interview, have a few thoughtful questions ready. This could be about training opportunities or career progression within Lidl. It shows your interest in the role and your desire to grow with the company.