Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Join Lidl, a collaborative and ambitious retail company.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and enhanced family leave.
- Why this job: Dynamic role with growth opportunities and a supportive team culture.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds welcome.
Summary
Increase your chances of an interview by reading the following overview of this role before making an application.
£14.35 – £14.65 per hour | 30 hour contract | 5:00am – 14:00pm, 15:00pm – 23:00pm shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
Be a Lidl expert, helping our customers with their questions, queries and requests
Efficiently work deliveries as they arrive in store
Passionately provide excellent customer service
Proactively keep the bakery topped up by baking fresh goods
Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
Experience working in a fast-paced environment
Excellent customer service skills
Flexibility to start a shift early or finish late
A positive approach to changing priorities
Drive and passion to work hard and make your store a success
A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
30-35 days holiday (pro rata)
10% in-store discount
Pension scheme
Enhanced family leave
Long service award
Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork and customer service will help you demonstrate how you align with their mission during any interviews or discussions.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to work in a fast-paced environment. Highlighting specific instances where you've excelled in customer service or handled multiple tasks will make you stand out.
✨Tip Number 3
Show your flexibility and willingness to adapt by being open about your availability for early starts or late finishes. This can be a key factor in securing the role, as Lidl values employees who can meet varying shift requirements.
✨Tip Number 4
Demonstrate your passion for retail by discussing any relevant interests or hobbies related to customer service or merchandising. This enthusiasm can help convey your commitment to making a positive impact at Lidl.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Assistant position at Lidl. Understand the key responsibilities and required skills, such as customer service excellence and flexibility in working hours.
Tailor Your CV: Customise your CV to highlight relevant experience in fast-paced environments and customer service roles. Use specific examples that demonstrate your ability to handle various tasks, such as restocking shelves or assisting customers.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Lidl and how your skills align with their values of collaboration and customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Demonstrate Flexibility
The role requires flexibility with shifts, so be ready to discuss your availability. Highlight any past experiences where you adapted to changing priorities or worked varied hours, showing that you're a team player who can handle the fast-paced environment.
✨Emphasise Teamwork
Lidl values collaboration, so be sure to mention your ability to work well within a team. Share stories of how you've supported colleagues or contributed to a positive team atmosphere in previous jobs.
✨Prepare for Practical Scenarios
Expect questions about how you'd handle specific situations, such as dealing with difficult customers or managing stock deliveries. Think through these scenarios beforehand and be ready to explain your thought process and actions.
