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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Join Lidl, a collaborative and ambitious retail company.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% in-store discount.
- Why this job: Dynamic role with growth opportunities and a supportive team culture.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
Summary
All potential candidates should read through the following details of this job with care before making an application.
£13.00 – £13.95 per hour | 25 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
Be a Lidl expert, helping our customers with their questions, queries and requests
Efficiently work deliveries as they arrive in store
Passionately provide excellent customer service
Proactively keep the bakery topped up by baking fresh goods
Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
Experience working in a fast-paced environment
Excellent customer service skills
Flexibility to start a shift early or finish late
A positive approach to changing priorities
Drive and passion to work hard and make your store a success
A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
30-35 days holiday (pro rata)
10% in-store discount
Pension scheme
Enhanced family leave
Long service award
Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork and customer service will help you align your responses during any interviews or discussions, showing that you're a great fit for the team.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks at once, as this is crucial for a Customer Assistant role.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of scenarios where you went above and beyond for a customer, as this will showcase your passion for providing excellent service, which is key for Lidl.
✨Tip Number 4
Show your flexibility and willingness to adapt. Be ready to discuss how you handle changing priorities and your approach to working varied shifts, as this is essential for thriving in a dynamic retail environment.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Assistant at Lidl. Highlight your relevant experience in customer service and fast-paced environments in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your customer service skills, flexibility, and ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've gone the extra mile in previous roles to enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
The job requires flexibility with shifts. During the interview, highlight your ability to adapt to changing priorities and your willingness to work early or late shifts. This shows that you're ready to meet the demands of the role.
✨Emphasise Teamwork
Lidl values collaboration among its staff. Be sure to discuss your experience working in teams and how you contribute to a positive team environment. Mention any specific instances where you helped a colleague or worked together to achieve a goal.
✨Prepare for Fast-Paced Scenarios
Working in a fast-paced environment is crucial for this role. Think of examples from your past experiences where you successfully managed multiple tasks at once. This will show that you can handle the dynamic nature of the job.
