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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a diverse and inclusive retail leader with big ambitions.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% in-store discount.
- Why this job: Dynamic role with opportunities for growth and a supportive team culture.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Flexible shifts starting from 5am, with additional pay for bank holidays and nights.
Summary
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
£12.75 up to £13.65 per hour | 30 hour contract | Availbility from 5am including weekends | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
As of the 1st of September 2025, our pay will be increasing to £13.00 – £13.95
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
Be a Lidl expert, helping our customers with their questions, queries and requests
Efficiently work deliveries as they arrive in store
Passionately provide excellent customer service
Proactively keep the bakery topped up by baking fresh goods
Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
Experience working in a fast-paced environment
Excellent customer service skills
Flexibility to start a shift early or finish late
A positive approach to changing priorities
Drive and passion to work hard and make your store a success
A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
30-35 days holiday (pro rata)
10% in-store discount
Pension scheme
Enhanced family leave
Long service award
Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to collaboration and excellent service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in retail or customer service. Be ready to share specific examples of how you've successfully managed busy situations or provided exceptional service.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt to changing priorities. Prepare to discuss times when you've had to adjust your plans or tasks on the fly, as this is crucial for a role that involves varied responsibilities.
✨Tip Number 4
Showcase your enthusiasm for working as part of a team. Think of examples where you've collaborated with colleagues to achieve a common goal, as teamwork is essential in a busy retail environment like Lidl.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to adapt to changing priorities. Mention specific examples of how you've gone the extra mile in previous roles.
Highlight Flexibility: Emphasise your availability to work early shifts, late finishes, and weekends. This shows that you are committed and ready to meet the demands of the role.
Showcase Team Spirit: In your application, mention experiences where you worked collaboratively with others. Lidl values teamwork, so demonstrating your ability to contribute positively to a team will strengthen your application.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
The job requires flexibility with shifts, including early starts and late finishes. Highlight your ability to adapt to changing priorities and your willingness to work varied hours. This shows that you're ready to meet the demands of the role.
✨Emphasise Teamwork
Lidl values collaboration, so be sure to discuss your experience working in teams. Share specific instances where you contributed to team success or helped colleagues, as this aligns with their company culture.
✨Prepare for Practical Scenarios
Expect questions about how you'd handle specific situations, such as dealing with difficult customers or managing stock deliveries. Practising these scenarios can help you respond confidently and show your problem-solving skills.
