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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Join Lidl, a collaborative and ambitious retail company.
- Benefits: Enjoy competitive pay, 30-35 days holiday, and a 10% in-store discount.
- Why this job: Dynamic role with opportunities for growth and a supportive team culture.
- Qualifications: Fast-paced experience and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds welcome.
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Summary
Summary
ÂŁ12.75 – ÂŁ13.65 per hour | 35 hour contract | Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
As of the 1st of September 2025, our pay will be increasing to ÂŁ13.00 – ÂŁ13.95 per hour
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
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Industries
Retail
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Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding what makes us tick will help you connect with our team during the interview. Show that you share our commitment to excellent customer service and teamwork.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully handled multiple tasks or provided exceptional customer service, as this is crucial for a Customer Assistant role.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt. Be ready to talk about times when you've had to adjust to changing priorities or work schedules, as this is a key aspect of the job at Lidl.
✨Tip Number 4
Show your enthusiasm for the role by asking insightful questions during the interview. Inquire about opportunities for progression within Lidl, as this demonstrates your long-term interest in growing with us.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description, such as 'excellent customer service skills' and 'flexibility', to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Highlight Relevant Skills: In your application, emphasise skills that align with the role, such as teamwork, adaptability, and a positive attitude. These traits are essential for a Customer Assistant at Lidl.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and work various shifts. Share experiences where you successfully managed unexpected changes.
✨Emphasise Teamwork
Collaboration is crucial at Lidl. Talk about your experience working in teams and how you contribute to a positive team environment. Mention specific instances where you helped colleagues or worked together to achieve a common goal.
✨Prepare for Practical Scenarios
Expect practical questions or scenarios during the interview. Think about how you would handle situations like restocking shelves or assisting a difficult customer. Practising these scenarios can help you feel more confident.
