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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a dynamic retail company focused on teamwork and customer satisfaction.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a supportive team with growth opportunities and a vibrant work culture.
- Qualifications: No specific experience needed, just a positive attitude and customer service skills.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
Summary
£12.75 – £13.65 per hour | 30 hour contract | 5am – 11pm | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. #J-18808-Ljbffr
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility and adaptability. Since the role requires working various shifts, be prepared to discuss your availability and willingness to take on different tasks as needed.
✨Tip Number 3
Prepare examples of how you've successfully worked in fast-paced environments before. Highlighting your experience in similar settings can demonstrate your ability to thrive in Lidl's dynamic atmosphere.
✨Tip Number 4
Emphasise your teamwork skills. As a Customer Assistant, you'll be collaborating with colleagues, so sharing experiences where you've worked effectively in a team can set you apart from other candidates.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description, such as 'excellent customer service skills' and 'flexibility', to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Showcase Your Skills: In your application, emphasise your adaptability and positive attitude towards changing priorities. Highlight any experience you have with merchandising or working in a team to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Emphasise Flexibility and Teamwork
Lidl values collaboration and flexibility. Highlight your ability to adapt to changing priorities and work well within a team. Share experiences where you successfully collaborated with colleagues to achieve a common goal.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for the retail environment. Talk about what excites you about working in a fast-paced setting and how you can contribute to keeping the store organised and welcoming for customers.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in retail, handling difficult customers, and your approach to teamwork. Practising your responses will help you feel more confident and articulate during the interview.
