At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £13.45 to £13.80 per hour, plus 30-35 days holiday and discounts.
- Other info: Opportunities for career growth and a diverse, inclusive workplace.
- Why this job: Make a real impact by providing excellent customer service in a dynamic environment.
- Qualifications: Experience in fast-paced settings and a positive attitude.
The predicted salary is between 13 - 13 £ per hour.
£13.45 to £13.80 per hour | 10 to 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving and keep business booming. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress.
Responsibilities- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
- 30‑35 days holiday (pro rata)
- 10% in‑store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Crewe employer: Lidl GB
Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two shifts are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee well-being, Lidl provides ample opportunities for growth and progression within a supportive team culture. Join us in creating a welcoming atmosphere for customers while enjoying unique benefits like in-store discounts and enhanced family leave.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Crewe
✨Tip Number 1
Get to know Lidl! Familiarise yourself with our values and what we stand for. When you walk into that interview, show us you’re not just another candidate but someone who truly gets what it means to be part of the Lidl family.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. We want to see your passion for helping customers shine through, so be ready to share examples of how you've gone the extra mile in previous roles.
✨Tip Number 3
Be flexible and adaptable! Our shifts can change, and we need team members who can roll with the punches. During your interview, highlight your ability to thrive in a fast-paced environment and how you handle changing priorities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Don’t forget to follow up after applying; a little enthusiasm goes a long way!
We think you need these skills to ace Customer Assistant in Crewe
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing excellent customer service. We want to see how you've gone the extra mile for customers in the past, so share specific examples that showcase your friendly and helpful nature.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Yourself:We value individuality, so let your personality shine through in your application. Whether it’s your positive attitude or your passion for retail, we want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Lidl GB
✨Know Your Stuff
Familiarise yourself with Lidl's values and the role of a Customer Assistant. Understand what makes excellent customer service in a retail environment and be ready to share examples from your past experiences.
✨Show Your Flexibility
Highlight your ability to adapt to changing priorities. Be prepared to discuss how you've successfully managed different tasks in a fast-paced environment, as this is key for the role.
✨Bring Your Smile
A friendly attitude goes a long way! Practice your warm greetings and positive body language. Remember, you want to convey that you’re approachable and ready to help customers with a smile.
✨Ask Thoughtful Questions
Prepare some questions about the team dynamics or opportunities for progression within Lidl. This shows your interest in the company and helps you gauge if it’s the right fit for you.
