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- Tasks: Assist customers, restock shelves, and provide excellent service in a fast-paced environment.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Earn £13.45 - £14.45 per hour, enjoy 30-35 days holiday, and receive a 10% discount.
- Other info: Opportunities for career progression and training to become a specialist.
- Why this job: Make a real impact by helping customers and thriving in your retail career.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
The predicted salary is between 27 - 30 £ per hour.
£13.45 - £14.45 per hour | 30-35 hour contract | AM & PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table — but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
Please note: your employment is conditional upon the Company’s receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Coventry employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant in Coventry
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lidl's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their collaborative environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be helping customers directly, think of examples from your past experiences where you've gone the extra mile. This will help you stand out during the interview and show that you’re ready to provide excellent service.
✨Tip Number 3
Be flexible and positive! Lidl values adaptability, so during your interview, highlight times when you've successfully handled changing priorities. A can-do attitude will resonate well with the hiring team and show that you're ready for the fast-paced retail environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Lidl team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant in Coventry
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining Lidl.
Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.
✨Emphasise Flexibility and Teamwork
Lidl values collaboration and adaptability, so be prepared to discuss how you've worked well in a team and adapted to changing priorities in previous roles. Highlighting your flexibility will show that you're ready to jump in wherever needed, whether it's restocking shelves or working on the tills.
✨Bring Your Positive Energy
A friendly attitude can go a long way in retail! Make sure to convey your enthusiasm for the role and your willingness to contribute positively to the team. A smile and a positive approach can make a lasting impression on your interviewers.