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- Tasks: Assist customers, restock shelves, and provide excellent service in a dynamic retail environment.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Earn £13.45 - £14.45 per hour, enjoy 30-35 days holiday, and receive a 10% discount.
- Other info: Great opportunities for career progression and a diverse, inclusive workplace.
- Why this job: Make a real impact by helping customers and thriving in a fast-paced, fun atmosphere.
- Qualifications: Experience in fast-paced environments and a passion for customer service.
The predicted salary is between 27 - 30 £ per hour.
£13.45 - £14.45 per hour | 35 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non‑Food or Bakery Specialist.
What you'll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
What you'll need:
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Chester employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant in Chester
✨Tip Number 1
Get to know Lidl! Familiarise yourself with our values and what we stand for. When you walk into that interview, show us you understand our commitment to excellent customer service and teamwork.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We love hearing about real-life examples that showcase your ability to handle different situations.
✨Tip Number 3
Be ready to demonstrate your flexibility! We want to see that you can adapt to changing priorities. Share experiences where you’ve successfully juggled multiple tasks or shifted gears quickly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Lidl family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant in Chester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your customer service skills. We love seeing how you fit into our Lidl family!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork and Flexibility
Lidl values collaboration, so be prepared to talk about how you work well in a team. Share instances where you've helped colleagues or adapted to changing priorities. Highlighting your flexibility and positive attitude will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if Lidl is the right fit for you.