At a Glance
- Tasks: Lead the store team, manage operations, and deliver excellent customer service.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Enjoy 30-35 days holiday, 10% discount, pension scheme, and ongoing training.
- Other info: Diverse and inclusive workplace with great career progression opportunities.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in team leadership and excellent communication skills required.
The predicted salary is between 38000 - 46000 £ per year.
£38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you.
As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.
What you'll do:
- Set a spectacular example for the Store Team and your customers
- Independently manage the store in the absence of the Store Manager
- Motivate and support your team, learning from our Company Values
- Diligently check and work deliveries, managing the till area and monitoring KPIs
- Be a friendly face for every customer, offering excellent service and helping with all customer queries
- Competently comply with Health and Safety laws, standards and guidelines
What you'll need:
- Experience leading and developing a team in a challenging, fast-paced environment
- Excellent communication skills to help your colleagues and customers in a friendly and open way
- A knack for time management, delegation and problem-solving
- The confidence to support your team through every shift
- A pride in providing unmatched customer service for everyone who shops with us
- The ability to monitor, manage and improve KPIs
What you'll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Ongoing training
- Enhanced family leave
- Plus, more of the perks you deserve
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Deputy Store Manager in Basingstoke employer: Lidl GB
Lidl is an exceptional employer that values resilience, confidence, and leadership among its team members. As a Deputy Store Manager, you will benefit from a competitive salary, generous holiday allowance, and a supportive work culture that prioritises employee growth and well-being. With ongoing training and clear pathways for progression, Lidl offers a rewarding environment where you can thrive and make a meaningful impact in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager in Basingstoke
✨Tip Number 1
Get to know the company culture! Before your interview, take some time to research Lidl's values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem in a fast-paced setting. Being able to share these experiences will demonstrate your capability to manage and inspire others, just like a Deputy Store Manager should.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've gone above and beyond for customers in the past. Lidl values unmatched customer service, so highlighting your commitment to this will definitely make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Lidl team!
We think you need these skills to ace Deputy Store Manager in Basingstoke
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique. Remember, genuine applications stand out!
Tailor Your Application:Make sure to tailor your application to the Deputy Store Manager role. Highlight your leadership experience and how you've motivated teams in fast-paced environments. We love seeing how your skills match our needs!
Showcase Your Customer Service Skills:Since customer service is key at Lidl, share examples of how you've provided excellent service in the past. We want to know how you’ve gone above and beyond for customers, as this is a big part of the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Lidl GB
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Lidl's company values. Think about how your own experiences align with these values and be ready to share specific examples of how you've demonstrated them in your previous roles.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully led a team in a fast-paced environment. Highlight any challenges you faced and how you overcame them.
✨Prepare for Customer Service Scenarios
Customer service is key at Lidl, so think about common customer queries or complaints you might encounter. Be ready to role-play these scenarios during the interview, showcasing your problem-solving skills and ability to remain calm under pressure.
✨Demonstrate Your KPI Management Skills
Understanding and improving KPIs is crucial for this role. Brush up on what KPIs are relevant to retail management and prepare to discuss how you've monitored and improved them in your past positions. Use specific metrics to illustrate your success.
