At a Glance
- Tasks: Assist customers, restock shelves, and keep the store organised.
- Company: Join Lidl, a leading retailer with a vibrant team culture.
- Benefits: Earn £13.45-£14.45 per hour, plus 30-35 days holiday and discounts.
- Other info: Flexible shifts, inclusive workplace, and additional perks available.
- Why this job: Enjoy a dynamic role with opportunities for growth and a supportive environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills.
The predicted salary is between 13 - 14 € per hour.
Summary
£13.45 to 14.45 per hour
20 hour contract
Mix of Morning and Evening shifts
Must be able to work at least one weekend day
30-35 days’ holiday (pro rata)
10% in-store discount
Pension scheme
About the Role
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to operating tills, you will keep moving, keep business booming and never be bored. You will take pride in going the extra mile to keep the store clean, tidy and organised, working closely with retail colleagues and ensuring every customer receives the service they deserve. In return, the role offers a competitive hourly pay rate, with an extra £2.00 per hour for bank holidays and £3.50 per hour for night shifts, plus a generous benefits package designed to support your well‑being and life outside Lidl.
What You'll Do
- Be a Lidl expert, helping customers with their questions, queries and requests
- Efficiently process deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain the middle aisles of Non‑Food products
What You'll Need
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile and friendly manner to inspire your team and help customers
What You'll Receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Additional perks as they become available
Equality & Diversity
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Employment Eligibility Note
Please note your employment is conditional upon the Company’s receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Banbury employer: Lidl GB
Lidl is an exceptional employer that prioritises employee well-being and growth, offering a competitive pay rate alongside a generous benefits package, including 30-35 days of holiday and a pension scheme. Our vibrant work culture fosters teamwork and inclusivity, ensuring that every team member feels valued and empowered to provide outstanding customer service. With opportunities for career advancement and a commitment to diversity, Lidl is the perfect place for those seeking a rewarding and dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Banbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service experience and how you've handled challenges in fast-paced environments. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even though it's a retail role, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Lidl well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Customer Assistant in Banbury
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing excellent customer service. We want to see how you can help our customers and make their shopping experience enjoyable!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Customer Assistant role at Lidl.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the job!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Lidl GB
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the tasks like restocking shelves and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during the interview to demonstrate your commitment to excellent service.
✨Flexibility is Key
Lidl values flexibility, so be prepared to discuss your availability. Highlight your willingness to work various shifts, including weekends and late finishes. This shows that you're adaptable and ready to meet the demands of the job.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Share how you handle changing priorities and maintain a cheerful demeanour, as this will resonate well with the interviewers.
