At a Glance
- Tasks: Lead the store team, manage operations, and ensure excellent customer service.
- Company: Join Lidl, a supportive company with big ambitions and a focus on diversity.
- Benefits: Enjoy 30-35 days holiday, 10% discount, pension scheme, and ongoing training.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Experience in leading teams in fast-paced settings and strong communication skills required.
- Other info: Embrace individuality in a fair and inclusive workplace.
The predicted salary is between 29000 - 36000 £ per year.
Summary £35,000 up to £42,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme | Additional 10% non-contractual London weighting Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. What youll do ● Set a spectacular example for the Store Team and your customers ● Independently manage the store in the absence of the Store Manager ● Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles ● Diligently check and work deliveries, managing the till area and monitoring KPIs ● Be a friendly face for every customer, offering excellent service and helping with all customer queries ● Competently comply with Health and Safety laws, standards and guidelines What youll need ● Experience leading and developing a team in a challenging, fast-paced environment ● Excellent communication skills to help your colleagues and customers in a friendly and open way ● A knack for time management, delegation and problem-solving ● The confidence to support your team through every shift ● A pride in providing unmatched customer service for everyone who shops with us ● The ability to monitor, manage and improve KPIs What youll receive ● 30-35 days holiday (pro rata) ● 10% in-store discount ● Pension scheme ● Ongoing training ● Enhanced family leave ● Plus, more of the perks you deserve You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Operations Manager (Full Time) (Some experience required) employer: Lidl - Enfield
Contact Detail:
Lidl - Enfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager (Full Time) (Some experience required)
✨Tip Number 1
Familiarize yourself with Lidl's Leadership & Company Principles. Understanding these principles will help you align your leadership style with what Lidl values, making you a more attractive candidate.
✨Tip Number 2
Highlight any experience you have in managing teams in fast-paced environments. Be ready to share specific examples of how you've successfully led a team and improved performance metrics.
✨Tip Number 3
Prepare to discuss your approach to customer service. Lidl places a strong emphasis on providing excellent service, so think of ways you've gone above and beyond for customers in previous roles.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of challenges you've faced in retail operations and how you overcame them. This will demonstrate your ability to handle the responsibilities of the role.
We think you need these skills to ace Retail Operations Manager (Full Time) (Some experience required)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retail Operations Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management and team leadership. Use specific examples that demonstrate your ability to manage a team and improve KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your leadership style. Mention how you can contribute to Lidl's goals and values, and provide examples of your past successes in similar roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lidl - Enfield
✨Show Your Leadership Skills
As a Retail Operations Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or motivated colleagues to achieve their best.
✨Emphasize Customer Service Excellence
Lidl values unmatched customer service. Be ready to discuss how you've provided excellent service in previous roles. Share specific instances where you went above and beyond to assist customers or improve their shopping experience.
✨Demonstrate Problem-Solving Abilities
In a fast-paced retail environment, challenges arise frequently. Prepare to discuss situations where you effectively solved problems, managed time efficiently, or made quick decisions that positively impacted your team or store operations.
✨Familiarize Yourself with KPIs
Understanding key performance indicators (KPIs) is crucial for this role. Research common retail KPIs and be prepared to discuss how you've monitored and improved them in your previous positions, showcasing your analytical skills.