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For Companies At a Glance
- Tasks: Lead the store team, manage operations, and ensure excellent customer service.
- Company: Lidl is a dynamic retailer focused on teamwork and growth.
- Benefits: Enjoy 30-35 days holiday, 10% discount, pension scheme, and ongoing training.
- Why this job: Join a supportive team with opportunities for career progression and personal development.
- Qualifications: Experience in leading teams in fast-paced environments and strong communication skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
Summary
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£35,000 up to £42,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme | Additional 10% non-contractual London weighting
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Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you.
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As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.
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In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.
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What you'll do
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● Set a spectacular example for the Store Team and your customers
● Independently manage the store in the absence of the Store Manager
● Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles
● Diligently check and work deliveries, managing the till area and monitoring KPIs
● Be a friendly face for every customer, offering excellent service and helping with all customer queries
● Competently comply with Health and Safety laws, standards and guidelines
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What you'll need
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● Experience leading and developing a team in a challenging, fast-paced environment
● Excellent communication skills to help your colleagues and customers in a friendly and open way
● A knack for time management, delegation and problem-solving
● The confidence to support your team through every shift
● A pride in providing unmatched customer service for everyone who shops with us
● The ability to monitor, manage and improve KPIs
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What you'll receive
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● 30-35 days holiday (pro rata)
● 10% in-store discount
● Pension scheme
● Ongoing training
● Enhanced family leave
● Plus, more of the perks you deserve
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You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
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Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Operations Manager (Full Time) (Hiring Immediately) employer: Lidl - Enfield
Contact Detail:
Lidl - Enfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager (Full Time) (Hiring Immediately)
✨Tip Number 1
Show your leadership skills during the interview. Prepare examples of how you've successfully led a team in a fast-paced environment, focusing on specific challenges you faced and how you overcame them.
✨Tip Number 2
Familiarize yourself with Lidl's values and company principles. Be ready to discuss how you align with their commitment to diversity, equity, and inclusion, and how you can contribute to a positive team culture.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of instances where you went above and beyond for a customer, as this will resonate well with Lidl's focus on providing unmatched service.
✨Tip Number 4
Research common KPIs in retail operations and be ready to discuss how you have monitored and improved these metrics in your previous roles. This shows your analytical skills and understanding of store performance.
We think you need these skills to ace Retail Operations Manager (Full Time) (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading and developing teams, especially in fast-paced environments. Use specific examples that demonstrate your ability to manage cash processes, monitor KPIs, and provide excellent customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Retail Operations Manager position at Lidl. Mention how your leadership style aligns with their company principles and how you can inspire and support your team.
Showcase Relevant Skills: Emphasize your communication skills, time management abilities, and problem-solving expertise. Provide concrete examples of how you've successfully managed teams and improved performance metrics in previous roles.
Highlight Your Commitment to Customer Service: Lidl values unmatched customer service. Share specific instances where you went above and beyond to assist customers or improve their shopping experience, demonstrating your pride in providing excellent service.
How to prepare for a job interview at Lidl - Enfield
✨Show Your Leadership Skills
As a Retail Operations Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you successfully managed a team in a fast-paced environment.
✨Emphasize Customer Service Excellence
Lidl values unmatched customer service. Be ready to discuss how you've provided excellent service in previous roles and how you plan to maintain high standards in this position.
✨Demonstrate Problem-Solving Abilities
Highlight your knack for problem-solving by preparing scenarios where you effectively handled challenges in the workplace. This will show your potential employer that you can manage issues proactively.
✨Familiarize Yourself with KPIs
Understanding key performance indicators is crucial for this role. Research common KPIs in retail operations and be prepared to discuss how you have monitored and improved them in your previous positions.
