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- Tasks: Lead and inspire your team while ensuring top-notch customer service.
- Company: Join Lidl, a global leader in retail with a supportive and ambitious culture.
- Benefits: Enjoy 30-35 days holiday, a company car, and a 10% in-store discount.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: Experience in leading teams and strong problem-solving skills are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 36800 - 52000 £ per year.
Summary
Starting from £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you.
As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential.
In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.
What you'll do
● Be a natural leader, developing, nurturing and inspiring your team in accordance with our Leadership & Company Principles
● Confidently create an environment where every colleague can achieve their best work
● Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs
● Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks
● Make sure that excellent Customer Service is given to everyone who shops with us
What you'll need
● Experience leading and developing a team in an exciting, fast-paced environment
● Excellent time-management, delegation, and problem-solving skills
● A pride in offering unmatched support to your customers and your team through every shift
● Strong communication skills to tackle even the trickiest conversations
● The confidence to monitor, manage and improve your store’s key performance indicators
What you'll receive
● 30-35 days holiday (pro rata)
● A fully expensed company car or car allowance
● 10% in-store discount
● Contributory pension scheme
● Enhanced family leave
● Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Experience Supervisor (Hiring Immediately) employer: Lidl - Bridgend
Contact Detail:
Lidl - Bridgend Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Supervisor (Hiring Immediately)
✨Tip Number 1
Show your leadership skills during the interview. Prepare examples of how you've successfully led a team in a fast-paced environment, focusing on specific challenges you faced and how you overcame them.
✨Tip Number 2
Familiarize yourself with Lidl's company culture and values. Be ready to discuss how your personal values align with theirs, especially regarding diversity, equity, and inclusion.
✨Tip Number 3
Prepare to discuss key performance indicators (KPIs) relevant to the role. Think about how you have previously monitored and improved KPIs in your past roles, and be ready to share those experiences.
✨Tip Number 4
Demonstrate your problem-solving abilities by preparing scenarios where you had to optimize processes or resolve conflicts within your team. This will show that you can handle the challenges of the role effectively.
We think you need these skills to ace Customer Experience Supervisor (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Experience Supervisor position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in leading teams and managing store operations. Use specific examples that demonstrate your problem-solving skills and ability to deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and Lidl's values. Mention your leadership style and how you can inspire and develop a team, as well as your commitment to providing outstanding customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Lidl - Bridgend
✨Show Your Leadership Skills
As a Customer Experience Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully developed and nurtured team members in previous roles.
✨Highlight Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in a fast-paced environment and how you resolved them. This will showcase your problem-solving skills and your ability to keep operations running smoothly.
✨Emphasize Customer Service Excellence
Lidl values unmatched support for customers. Share experiences where you went above and beyond to ensure customer satisfaction, as this aligns with the company's commitment to excellent service.
✨Prepare for Key Performance Indicators (KPIs) Discussion
Understand the KPIs relevant to the role and be prepared to discuss how you've monitored and improved these metrics in past positions. This shows your confidence in managing store performance.
