At a Glance
- Tasks: Help customers, restock shelves, and keep the store organized.
- Company: Join Lidl, a collaborative team with big ambitions and a focus on diversity.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Dynamic shifts, supportive culture, and opportunities for career growth await you.
- Qualifications: Experience in fast-paced environments and excellent customer service skills are required.
- Other info: Flexible shifts and a friendly atmosphere make this a great place to work.
**Summary** £12.40 – £13.35 per hour | 30 hour contract | AM & PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist. **What youll do** ● Be a Lidl expert, helping our customers with their questions, queries and requests ● Efficiently work deliveries as they arrive in store ● Passionately provide excellent customer service ● Proactively keep the bakery topped up by baking fresh goods ● Expertly merchandise and maintain our middle aisles of Non-Food products **What youll need** ● Experience working in a fast-paced environment ● Excellent customer service skills ● Flexibility to start a shift early or finish late ● A positive approach to changing priorities ● Drive and passion to work hard and make your store a success ● A smile on your face and a friendly manner to inspire your team and help our customers **What youll receive** ● 30-35 days holiday (pro rata) ● 10% in-store discount ● Pension scheme ● Enhanced family leave ● Long service award ● Plus, more of the perks you deserve You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant (Some experience required) employer: Lidl - Avonmouth
Contact Detail:
Lidl - Avonmouth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Some experience required)
✨Tip Number 1
Familiarize yourself with Lidl's values and culture. Show that you understand their commitment to teamwork and customer service during your interactions, whether in person or online.
✨Tip Number 2
Highlight any previous experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks while maintaining excellent customer service.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt. Mention your availability for early starts or late finishes, as this shows you're ready to meet the demands of the role.
✨Tip Number 4
Prepare to discuss how you can contribute to a positive team environment. Think of ways you've inspired or supported colleagues in the past, as this aligns with Lidl's collaborative spirit.
We think you need these skills to ace Customer Assistant (Some experience required)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in fast-paced environments or customer service roles. Use specific examples to demonstrate how you've successfully handled similar responsibilities.
Show Your Passion for Customer Service: In your application, express your enthusiasm for providing excellent customer service. Mention any instances where you went above and beyond to help customers, as this aligns with Lidl's values.
Tailor Your CV: Customize your CV to reflect the skills and qualities mentioned in the job description. Highlight your flexibility, teamwork, and positive attitude, as these are key traits Lidl is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at Lidl. Mention your understanding of the role and how you can contribute to the team, making it clear that you're ready to get stuck in.
How to prepare for a job interview at Lidl - Avonmouth
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to handle queries and resolve issues effectively.
✨Demonstrate Flexibility and Adaptability
Lidl values flexibility in its employees. Be ready to discuss situations where you had to adapt to changing priorities or work under pressure. This will show that you can thrive in a fast-paced environment.
✨Express Your Team Spirit
Collaboration is key at Lidl. Share experiences where you worked closely with colleagues to achieve a common goal. Emphasizing your teamwork skills will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to restocking shelves, managing deliveries, or providing customer assistance. Think through how you would handle these tasks efficiently and be ready to discuss your approach.