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- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Competitive pay, 30-35 days holiday, and 10% in-store discount.
- Why this job: Make a real difference while developing your retail skills.
- Qualifications: Experience in fast-paced environments and excellent customer service skills.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
The predicted salary is between 28620 - 28620 £ per year.
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food or Bakery Specialist.
Responsibilities- Help customers with their questions, queries and requests.
- Efficiently process deliveries as they arrive in store.
- Passionately provide excellent customer service.
- Proactively keep the bakery topped up by baking fresh goods.
- Expertly merchandise and maintain our middle aisles of Non‑Food products.
- Keep the store clean, tidy and organised.
- Experience working in a fast‑paced environment.
- Excellent customer service skills.
- Flexibility to start a shift early or finish late.
- A positive approach to changing priorities.
- Drive and passion to work hard and make your store a success.
- A smile on your face and a friendly manner to inspire your team and help our customers.
- 30–35 days holiday (pro rata).
- 10% in‑store discount.
- Pension scheme.
- Enhanced family leave.
- Long service award.
- Plus, more of the perks you deserve.
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant in Horley employer: LIDL
Contact Detail:
LIDL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant in Horley
✨Tip Number 1
Get to know Lidl's values and culture before your interview. We want to see how you fit into our collaborative and determined team. Researching our approach to customer service will help you stand out!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle queries and requests. We love seeing candidates who can show they’re ready to go the extra mile for our customers.
✨Tip Number 3
Be prepared to discuss your experience in fast-paced environments. We want to hear about how you've thrived under pressure and adapted to changing priorities. Share specific examples that highlight your flexibility and drive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Lidl. Let’s get you started on this exciting journey!
We think you need these skills to ace Customer Assistant in Horley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that showcase your friendly and helpful nature.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Customer Assistant role. We love seeing candidates who understand what we’re all about at Lidl.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at LIDL
✨Know the Company
Before your interview, take some time to research Lidl. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to handle queries and requests with a positive attitude.
✨Be Ready for a Fast-Paced Environment
Lidl operates in a dynamic setting, so be prepared to discuss how you thrive in fast-paced environments. Share specific instances where you successfully managed multiple tasks or adapted to changing priorities, showcasing your flexibility and drive.
✨Bring Your Positive Energy
A friendly smile and a positive approach can make a huge difference in retail. During the interview, let your personality shine through. Show enthusiasm for the role and express how you can contribute to a supportive team atmosphere at Lidl.
