Head Office Senior Facilities Coordinator
Head Office Senior Facilities Coordinator

Head Office Senior Facilities Coordinator

Full-Time 33900 - 46300 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure smooth operations at Lidl Head Office and coordinate key facilities projects.
  • Company: Join Lidl, a diverse and fast-growing business with a collaborative culture.
  • Benefits: Competitive salary, 35 days holiday, gym access, and a 10% in-store discount.
  • Why this job: Make a tangible impact in a dynamic environment while developing your career.
  • Qualifications: Experience in facilities management and strong communication skills required.
  • Other info: Proactive role with opportunities for professional growth and hands-on tasks.

The predicted salary is between 33900 - 46300 £ per year.

We are looking for a proactive and organized Senior Facilities Coordinator to join our Facilities team. In this dual-focused role, you will ensure the smooth day-to-day running of Lidl Head Office, based in Tolworth, while simultaneously coordinating key facilities projects. This is a hands-on, operational role requiring a physical presence. This role is 100% office-based, 5 days a week. You will act as a primary point of contact for staff and external and internal contractors, ensuring our working environment is safe, compliant, and efficient.

What you’ll do

  • Facilities Management (Day-to-Day)
  • Building Operations: Conduct daily/weekly floor walks to identify faults, health & safety hazards, or cleanliness issues.
  • Vendor Management: Supervise external contractors (cleaning, security, maintenance, catering) to ensure service levels are met and KPIs are achieved.
  • Helpdesk Management: Manage the internal facilities ticketing system, triaging requests and coordinating reactive repairs within agreed SLAs.
  • Front of House: Support and manage the reception/goods in teams when required.
  • Contractor Supervision: Oversee on-site contractors during project works to ensure adherence to Contractor Form, systems and safety protocols.
  • Project Coordination
    • Minor Works: Coordinate facilities projects such as office moves, furniture installations, and minor refurbishments.
    • Budgeting: Assist in obtaining quotes, raising purchase orders, processing invoices and tracking spend against the facilities budget.
    • Documentation: Maintain accurate records of building plans, O&M manuals, and project compliance documentation.

    Experience required:

    • Experience in a Facilities, Office Management, or a Project Coordination role.
    • IOSH Managing Safely certification is a strict requirement for this role.
    • Competent MS Office/Google, experience with CAFM (Computer-Aided Facility Management) systems is highly advantageous.
    • Strong verbal and written communication skills with the ability to manage stakeholders at all levels.
    • Flexibility is required to attend the site out-of-hours for emergencies or to supervise planned weekend maintenance/project works (time off in lieu or overtime provided).
    • Proactivity, with the ability to spot issues before they become problems.
    • Experience in working in a fast-paced environment with shifting priorities.
    • A willingness to get involved with manual tasks when required (e.g., minor repairs, moving light furniture).
    • NEBOSH General Certificate is highly advantageous.
    • Experience in managing 'Soft Services' (Catering/Cleaning).
    • First Aid at Work or Fire Warden certification/experience is desirable.

    Benefits:

    • £39,600 up to £46,200 per annum.
    • 35 days' holiday (pro rata).
    • 10% in-store discount.
    • Pension scheme.
    • Sabbatical (after 5 years' service).
    • Enhanced family leave.
    • Free access to our on-site gym.
    • Plus, more of the perks you deserve.

    Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

    We’re proud to be a diverse, secure and fast-growing business, so we’ll make sure you have access to the right training and real opportunities to build your career as well.

    Head Office Senior Facilities Coordinator employer: LIDL

    Lidl is an excellent employer, offering a dynamic work environment at our Head Office in Tolworth, where collaboration and curiosity drive our success. With a strong focus on employee growth, we provide comprehensive training opportunities, a generous benefits package including 35 days' holiday, enhanced family leave, and access to an on-site gym, ensuring that our team members feel valued and supported. Join us to make a tangible impact while enjoying a rewarding career in a fast-growing and diverse company.
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    Contact Detail:

    LIDL Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Head Office Senior Facilities Coordinator

    ✨Tip Number 1

    Get to know the company culture! Before your interview, do a bit of research on Lidl's values and work environment. This will help you tailor your responses and show that you're genuinely interested in being part of the team.

    ✨Tip Number 2

    Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your experience aligns with the role of Senior Facilities Coordinator, especially your hands-on approach and problem-solving skills.

    ✨Tip Number 3

    Show off your proactive side! During the interview, share examples of how you've identified and solved issues in previous roles. This will demonstrate your ability to spot problems before they escalate, which is key for this position.

    ✨Tip Number 4

    Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.

    We think you need these skills to ace Head Office Senior Facilities Coordinator

    Facilities Management
    Building Operations
    Vendor Management
    Helpdesk Management
    Project Coordination
    Budgeting
    Documentation Management
    IOSH Managing Safely certification
    MS Office/Google proficiency
    CAFM systems experience
    Strong verbal and written communication skills
    Proactivity
    Flexibility
    Experience in managing Soft Services
    First Aid at Work or Fire Warden certification

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Facilities Coordinator role. Highlight any relevant facilities management or project coordination experience, and don’t forget to mention your IOSH certification!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Lidl. Be proactive in showcasing your organisational skills and how you can contribute to the smooth running of our Head Office.

    Showcase Your Communication Skills: Since this role involves managing stakeholders at all levels, make sure your written application demonstrates your strong communication skills. Use clear and concise language, and don’t shy away from showing your personality!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!

    How to prepare for a job interview at LIDL

    ✨Know Your Facilities Management Basics

    Brush up on your facilities management knowledge, especially around health and safety regulations. Be ready to discuss how you would handle daily operations and vendor management, as these are key aspects of the role.

    ✨Showcase Your Proactivity

    Prepare examples that demonstrate your proactive approach to problem-solving. Think about times when you identified issues before they escalated and how you took action to resolve them.

    ✨Familiarise Yourself with Relevant Tools

    Make sure you're comfortable with MS Office and any CAFM systems you've used in the past. If you have experience with ticketing systems, be ready to explain how you managed requests and prioritised tasks.

    ✨Communicate Clearly and Confidently

    Since this role involves managing stakeholders at all levels, practice articulating your thoughts clearly. Prepare to discuss how you’ve effectively communicated with contractors and team members in previous roles.

    Head Office Senior Facilities Coordinator
    LIDL

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