Customer Experience Specialist
Customer Experience Specialist

Customer Experience Specialist

Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, manage inventory, and create a fantastic shopping experience.
  • Company: Leading supermarket chain in Pontardawe with a focus on inclusivity.
  • Benefits: Starting pay of £13.00 per hour and up to 35 days holiday.
  • Why this job: Join a vibrant team and make a difference in customer experiences.
  • Qualifications: Energetic, collaborative, and customer-focused attitude required.
  • Other info: Great training and advancement opportunities in a diverse workplace.

The predicted salary is between 13 - 16 £ per hour.

A leading supermarket chain in Pontardawe seeks a Customer Assistant who is energetic, collaborative, and customer-focused. In this role, you will help customers, manage inventory, and ensure a pleasant shopping experience.

With a starting pay of £13.00 per hour and up to 35 days of holiday (pro rata), this position offers opportunities for training and advancement.

Join us to promote a diverse, inclusive workplace where all individuals are respected and valued.

Customer Experience Specialist employer: LIDL

As a leading supermarket chain in Pontardawe, we pride ourselves on being an excellent employer that values energy, collaboration, and customer focus. Our commitment to employee growth is reflected in our extensive training programmes and the opportunity for advancement, all within a diverse and inclusive work culture that respects and values every individual. With competitive pay starting at £13.00 per hour and generous holiday allowances, we offer a rewarding environment for those looking to make a meaningful impact in their community.
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Contact Detail:

LIDL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Specialist

✨Tip Number 1

Get to know the company! Research the supermarket chain and understand their values, especially around customer experience and inclusivity. This will help you tailor your approach during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice your people skills! As a Customer Experience Specialist, you'll be interacting with customers all day. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which can make all the difference in landing the job.

✨Tip Number 4

Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This way, we can keep track of your progress and ensure you’re considered for the role.

We think you need these skills to ace Customer Experience Specialist

Customer Service Skills
Collaboration
Inventory Management
Attention to Detail
Communication Skills
Problem-Solving Skills
Energetic Attitude
Adaptability

Some tips for your application 🫡

Show Your Energy: When writing your application, let your enthusiasm shine through! We want to see that you're excited about the role and ready to bring a positive vibe to our team.

Be Customer-Focused: Make sure to highlight your customer service experience. We love candidates who can demonstrate how they've gone above and beyond for customers in the past.

Collaborate and Contribute: Mention any teamwork experiences you've had. We value collaboration, so sharing examples of how you’ve worked well with others will definitely catch our eye!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.

How to prepare for a job interview at LIDL

✨Know the Company

Before your interview, take some time to research the supermarket chain. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Show Your Customer Focus

As a Customer Experience Specialist, your ability to connect with customers is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing excellent service and your understanding of what it means to be customer-focused.

✨Practice Common Interview Questions

Think about the types of questions you might be asked, such as how you handle difficult customers or manage inventory. Practising your responses can help you feel more confident and articulate during the interview. Consider doing a mock interview with a friend to get comfortable.

✨Emphasise Teamwork and Collaboration

This role requires collaboration with colleagues to ensure a pleasant shopping experience. Be ready to discuss how you've worked effectively in teams before. Highlight any specific instances where your teamwork led to positive outcomes, as this will resonate well with the interviewers.

Customer Experience Specialist
LIDL

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