Customer Assistant (Full Time)
Customer Assistant (Full Time)

Customer Assistant (Full Time)

North East Full-Time 22800 - 27600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a supportive team with big ambitions.
  • Benefits: Earn £12.40 - £13.35 per hour, plus 30-35 days holiday and discounts.
  • Why this job: Make a real difference while developing your career in a dynamic environment.
  • Qualifications: Experience in fast-paced settings and excellent customer service skills.
  • Other info: Opportunities for progression and training to thrive in your role.

The predicted salary is between 22800 - 27600 £ per year.

Summary

£12.40 – £13.35 per hour | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.

What you\’ll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you\’ll need

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you\’ll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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Customer Assistant (Full Time) employer: LIDL

Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two days are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee growth, Lidl empowers its Customer Assistants to thrive and progress in their careers while enjoying a supportive team culture. Located in a vibrant community, employees benefit from a 10% in-store discount and various perks that enhance their well-being and work-life balance.
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Contact Detail:

LIDL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant (Full Time)

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.

✨Tip Number 2

Practice your customer service skills! Since you'll be interacting with customers all day, think of examples from your past experiences where you've gone above and beyond for someone. This will help you stand out during the interview.

✨Tip Number 3

Be ready to showcase your flexibility! Lidl is all about teamwork and adapting to changing priorities. Prepare to discuss how you've handled unexpected situations in previous jobs and how you can bring that adaptability to the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Lidl family. So, don’t hesitate – get your application in and let’s make it happen!

We think you need these skills to ace Customer Assistant (Full Time)

Customer Service Skills
Ability to Work in a Fast-Paced Environment
Flexibility
Teamwork
Positive Attitude
Attention to Detail
Merchandising Skills
Time Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A friendly tone can make a big difference!

Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience in fast-paced environments and your customer service skills. We love seeing how your background fits with what we do at Lidl!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points if it helps, and make sure to answer any specific questions in the job description. We appreciate straightforwardness and clarity!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there!

How to prepare for a job interview at LIDL

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.

✨Emphasise Teamwork and Flexibility

Lidl values collaboration, so be prepared to discuss how you work well in a team. Highlight any experiences where you've adapted to changing priorities or helped colleagues out. This shows that you're not just focused on your own tasks but are also committed to the team's success.

✨Bring Your Positive Attitude

A friendly smile and a positive approach can go a long way in an interview. Make sure to convey your enthusiasm for the role and your willingness to contribute to a great working environment. This will resonate well with the interviewers and reflect the culture at Lidl.

Customer Assistant (Full Time)
LIDL
Location: North East

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