Customer Assistant

Customer Assistant

East Kilbride Full-Time No home office possible
Go Premium
L

At a Glance

  • Tasks: Assist customers, restock shelves, and provide excellent service in a dynamic retail environment.
  • Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
  • Benefits: Earn £13.00 - £13.95 per hour, enjoy 30-35 days holiday, and receive a 10% in-store discount.
  • Why this job: Make a real difference while developing your skills and advancing your career in retail.
  • Qualifications: Experience in fast-paced environments and a passion for customer service.
  • Other info: Diverse and inclusive workplace with opportunities for growth and progression.

£13.00 - £13.95 per hour | 25-35 hour contract | Various shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do:

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need:

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive:

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant employer: LIDL

Lidl is an exceptional employer that fosters a collaborative and supportive work culture, where every team member is valued for their unique contributions. With competitive pay rates, generous holiday allowances, and a commitment to employee growth through training and progression opportunities, Lidl ensures that you can thrive in your role as a Customer Assistant. Located in a dynamic retail environment, you'll enjoy the benefits of a diverse and inclusive workplace that champions individuality while providing meaningful career paths.
L

Contact Detail:

LIDL Recruiting Team

We think you need these skills to ace Customer Assistant

Customer Service Skills
Flexibility
Teamwork
Positive Attitude
Time Management
Attention to Detail
Ability to Work in a Fast-Paced Environment
Merchandising Skills
Communication Skills
Problem-Solving Skills

How to prepare for a job interview at LIDL

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Lidl values great customer service, so be prepared to share examples from your past experiences. Think of specific situations where you went above and beyond for a customer or handled a difficult situation effectively. This will demonstrate your ability to thrive in a fast-paced environment.

✨Emphasise Teamwork and Flexibility

Since the role involves working closely with colleagues, highlight your teamwork skills. Share instances where you collaborated successfully with others. Also, mention your flexibility regarding shift timings, as this is crucial for a role that requires adaptability to changing priorities.

✨Bring Your Positive Attitude

A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Show that you're ready to tackle challenges with a can-do attitude, which aligns perfectly with Lidl's collaborative culture.

Customer Assistant
LIDL
Location: East Kilbride
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

L
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>