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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Competitive pay, 30-35 days holiday, and 10% in-store discount.
- Why this job: Make a real difference while developing your career in a dynamic environment.
- Qualifications: Experience in fast-paced settings and excellent customer service skills.
- Other info: Opportunities for progression and a diverse, inclusive workplace.
Summary
£13.00 – £13.95 per hour | 30 hour contract | various shifts | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.
We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food or Bakery Specialist.
What you’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non‑Food products
What you’ll need
- Experience working in a fast‑paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive
- 30-35 days holiday (pro rata)
- 10% in‑store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
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Customer Assistant employer: LIDL
Contact Detail:
LIDL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the brand and is ready to contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview and show that you’re a perfect fit for the Customer Assistant role.
✨Tip Number 3
Be flexible and ready to adapt! Lidl values those who can handle changing priorities. During your interview, share how you’ve successfully managed unexpected situations in the past – it’ll show you’re the kind of team player they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team, so make sure you put your best foot forward!
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your customer service skills. We love seeing how you fit into our Lidl family!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.
How to prepare for a job interview at LIDL
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.
✨Emphasise Your Flexibility
Lidl values flexibility, so be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience in fast-paced environments where you had to adapt quickly to changing priorities, as this will resonate well with the interviewers.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way! During the interview, let your enthusiasm shine through. Show that you’re not just looking for a job, but that you’re excited about the opportunity to contribute to the team and help create a welcoming environment for customers.
