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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and maintain store organisation.
- Company: Join Lidl, a supportive team with big ambitions.
- Benefits: Earn £13.00 - £13.95 per hour, plus 30-35 days holiday and discounts.
- Why this job: Make a real difference while developing your career in retail.
- Qualifications: Experience in fast-paced environments and excellent customer service skills.
- Other info: Diverse and inclusive workplace with opportunities for growth.
Summary
£13.00 – £13.95 per hour | 30 hour contracts | various shifts | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\\\’ll keep moving, keep business booming and never be bored. You\\\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we\\\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We\\\’re proud to be supportive teams with big ambitions too, so there\\\’ll be plenty of ways for you to progress. With the right training, we\\\’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\\\’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you\\\’ll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you\\\’ll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\\\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
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Customer Assistant employer: LIDL
Contact Detail:
LIDL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what makes them tick. This way, you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like how you handle customer service or work in a team. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress the part! Even though it's a retail role, looking smart and presentable can make a great first impression. It shows you care about the opportunity and are ready to represent Lidl well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that showcase your friendly and helpful nature.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the initiative to align their application with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Customer Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at LIDL
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.
✨Emphasise Your Flexibility
Lidl values flexibility, so be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience in fast-paced environments where you had to adapt quickly to changing priorities, as this will resonate well with the interviewers.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way! During the interview, let your enthusiasm shine through. Show that you're not just looking for a job, but that you're excited about the opportunity to contribute to the team and help create a welcoming environment for customers.