Customer Assistant

Customer Assistant

Enfield Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a supportive team with big ambitions.
  • Benefits: Competitive pay, 30-35 days holiday, and 10% in-store discount.
  • Why this job: Make a real difference while developing your career in a dynamic environment.
  • Qualifications: Experience in fast-paced settings and excellent customer service skills.
  • Other info: Opportunities for progression and training to thrive in your role.

Summary£13.65 – £14.00 per hour | 30 hour contract | 05:00am – 14:00pm, 15:00pm – 00:00am shifts | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.What you\’ll doBe a Lidl expert, helping our customers with their questions, queries and requestsEfficiently work deliveries as they arrive in storePassionately provide excellent customer serviceProactively keep the bakery topped up by baking fresh goodsExpertly merchandise and maintain our middle aisles of Non-Food productsWhat you\’ll needExperience working in a fast-paced environmentExcellent customer service skillsFlexibility to start a shift early or finish lateA positive approach to changing prioritiesDrive and passion to work hard and make your store a successA smile on your face and a friendly manner to inspire your team and help our customersWhat you\’ll receive30-35 days holiday (pro rata)10% in-store discountPension schemeEnhanced family leaveLong service awardPlus, more of the perks you deserveIf you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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Customer Assistant employer: LIDL

Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two shifts are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee growth and well-being, Lidl empowers its Customer Assistants to thrive and progress in their careers while enjoying a supportive team culture. Join us to make a real difference and benefit from unique perks like in-store discounts and enhanced family leave.
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Contact Detail:

LIDL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the brand and is ready to jump in.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat – it’ll show you’re passionate about providing top-notch service.

✨Tip Number 3

Be flexible and positive! Lidl loves team players who can adapt to changing priorities. During your interview, highlight times when you’ve successfully handled unexpected challenges – it’ll show you’re the right fit for their dynamic environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic individuals who are ready to make a difference in our stores.

We think you need these skills to ace Customer Assistant

Customer Service Skills
Teamwork
Flexibility
Time Management
Attention to Detail
Positive Attitude
Ability to Work in a Fast-Paced Environment
Communication Skills
Problem-Solving Skills
Merchandising Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.

Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and customer service. We love seeing how your skills match what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for Lidl.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

How to prepare for a job interview at LIDL

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Lidl values great customer service, so be prepared to share examples from your past experiences. Think of specific situations where you went above and beyond for a customer or handled a difficult situation effectively. This will demonstrate your ability to thrive in a fast-paced environment.

✨Emphasise Teamwork and Flexibility

Since the role involves working closely with colleagues, highlight your teamwork skills. Share instances where you collaborated successfully with others. Also, mention your flexibility regarding shift timings, as this is crucial for the role. It shows you're ready to pitch in wherever needed!

✨Bring Your Positive Attitude

A friendly smile and a positive approach can go a long way in an interview. Make sure to convey your enthusiasm for the role and your willingness to contribute to a supportive team environment. This will resonate well with the interviewers and reflect the culture at Lidl.

Customer Assistant
LIDL
Location: Enfield

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