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For Companies At a Glance
- Tasks: Assist customers, restock shelves, and provide excellent service in a dynamic store environment.
- Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
- Benefits: Earn £12.40 - £13.35 per hour, enjoy 30-35 days holiday, and receive a 10% in-store discount.
- Why this job: Make a real difference while developing your skills and advancing your career.
- Qualifications: Experience in fast-paced environments and a passion for customer service.
- Other info: Flexible shifts, opportunities for progression, and a friendly team atmosphere.
Summary
£12.40 – £13.35 per hour | Shift times vary although the earliest possible starting time would be 5am / 6am and the latest possible finishing time would be 1030pm / 11pm | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.
Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.
What you\’ll do
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you\’ll need
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you\’ll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
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Customer Assistant employer: LIDL
Contact Detail:
LIDL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers all day, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview and show that you’re ready to provide excellent service.
✨Tip Number 3
Be flexible and positive! Lidl values adaptability, so be prepared to discuss how you handle changing priorities. A positive attitude can go a long way, so don’t forget to smile and show your enthusiasm for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Lidl family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience in fast-paced environments and your ability to provide excellent customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if it helps, and make sure to answer any specific questions in the job description. We appreciate straightforwardness and clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at LIDL
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.
✨Flexibility is Key
Lidl values flexibility, so be prepared to discuss your availability for early starts or late finishes. Highlight any previous experience working varied shifts and how you managed to stay productive and positive, even during busy times.
✨Bring Your Positive Attitude
A friendly smile and a positive approach can go a long way in an interview. Show your enthusiasm for the role and how you can contribute to a supportive team environment. Remember, they’re looking for someone who can inspire both customers and colleagues!
