Customer Assistant

Customer Assistant

Bedford Full-Time No home office possible
Go Premium
L

At a Glance

  • Tasks: Assist customers, restock shelves, and provide excellent service in a fast-paced environment.
  • Company: Join Lidl, a supportive team with big ambitions and a collaborative culture.
  • Benefits: Earn £13.00 - £13.95 per hour, enjoy 30-35 days holiday, and receive a 10% discount.
  • Why this job: Make a real difference while developing your skills and advancing your career.
  • Qualifications: Experience in fast-paced environments and a passion for customer service.
  • Other info: Diverse and inclusive workplace with opportunities for growth and training.

Summary

£13.00 – £13.95 per hour | 25 hour contract| AM & PM shifts | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.

What you\’ll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you\’ll need

  • Experience working in a fast-paced environment
  • Excellent customer service skillsFlexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you\’ll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

#J-18808-Ljbffr

Customer Assistant employer: LIDL

Lidl is an exceptional employer that fosters a collaborative and inclusive work culture, offering competitive pay rates and a generous benefits package including 30-35 days of holiday and a 10% in-store discount. With ample opportunities for career progression and personal development, employees are encouraged to thrive in their roles while enjoying a supportive environment that values diversity and teamwork.
L

Contact Detail:

LIDL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the Lidl vibe.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview and show you’re ready to be a Lidl expert.

✨Tip Number 3

Be flexible and ready to adapt! Lidl loves team players who can handle changing priorities. During your chat, highlight times when you’ve successfully juggled multiple tasks or adapted to new challenges.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lidl family and ready to get stuck in!

We think you need these skills to ace Customer Assistant

Customer Service Skills
Flexibility
Teamwork
Attention to Detail
Time Management
Positive Attitude
Ability to Work in a Fast-Paced Environment
Communication Skills
Problem-Solving Skills
Merchandising Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining Lidl.

Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your customer service skills. We love seeing how your background fits with what we do!

Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.

How to prepare for a job interview at LIDL

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and keeping the store organised. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Customer Service Skills

Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.

✨Emphasise Your Flexibility

Lidl values flexibility, so be prepared to discuss your availability for early starts or late finishes. Highlight any previous experience in fast-paced environments where you've had to adapt quickly to changing priorities, as this will show you're a great fit for the dynamic nature of the role.

✨Bring Your Positive Energy

A friendly smile and a positive attitude can go a long way in retail. During the interview, let your personality shine through! Show enthusiasm for the role and the company, and don’t forget to express your passion for working as part of a team to create a welcoming environment for customers.

Customer Assistant
LIDL
Location: Bedford
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

L
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>