Customer Assistant

Customer Assistant

Wokingham Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a supportive team with big ambitions.
  • Benefits: Competitive pay, 30-35 days holiday, and 10% in-store discount.
  • Why this job: Make a real difference while developing your career in a dynamic environment.
  • Qualifications: Experience in fast-paced settings and excellent customer service skills.
  • Other info: Opportunities for progression and training to thrive in your role.

Summary

£12.40 – £13.35 per hour | 16 – 25 hour contract | AM & PM shifts | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your role and champion you to succeed in your career here – you could even become a Freshness, Non-Food or Bakery Specialist.

What you\’ll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you\’ll need

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you\’ll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

If you\’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company\’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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Customer Assistant employer: LIDL

Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two shifts are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee growth, you will have ample opportunities to thrive in your role and advance your career. Our supportive teams and commitment to well-being ensure that you can make a meaningful impact while enjoying a rewarding work-life balance.
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Contact Detail:

LIDL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Lidl. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the fast-paced environment at Lidl and highlight your customer service skills.

✨Tip Number 3

Dress the part! Make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent Lidl's brand.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Customer Assistant

Customer Service Skills
Ability to Work in a Fast-Paced Environment
Flexibility
Teamwork
Positive Attitude
Attention to Detail
Merchandising Skills
Time Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.

Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your customer service skills. We love seeing how you fit into our Lidl family!

Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.

How to prepare for a job interview at LIDL

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.

✨Emphasise Your Flexibility

Lidl values flexibility, so be prepared to discuss your availability for early starts or late finishes. Highlight any previous experience in fast-paced environments where you had to adapt quickly to changing priorities, as this will show that you can thrive in their dynamic work setting.

✨Bring Your Positive Attitude

A friendly smile and a positive approach can go a long way in an interview. Make sure to convey your enthusiasm for the role and your willingness to contribute to a supportive team environment. This will resonate well with Lidl's collaborative culture and show that you're a great fit.

Customer Assistant
LIDL
Location: Wokingham
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