Customer Assistant

Customer Assistant

Twickenham Full-Time No home office possible
Go Premium
L

At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a supportive team with big ambitions.
  • Benefits: Competitive pay, 30-35 days holiday, and 10% in-store discount.
  • Why this job: Make a real difference while developing your retail skills.
  • Qualifications: Experience in fast-paced environments and excellent customer service skills.
  • Other info: Diverse and inclusive workplace with growth opportunities.

Experience working in a fast-paced environment

Excellent customer service skills

£14.35 – £14.65 per hour | 30-35 days\’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We\’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you\’ll keep moving, keep business booming and never be bored. You\’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we\’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.

We\’re proud to be supportive teams with big ambitions too, so there\’ll be plenty of ways for you to progress. With the right training, we\’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food or Bakery Specialist.

What you’ll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non‑Food products

What you’ll need

  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you’ll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

#J-18808-Ljbffr

Customer Assistant employer: LIDL

Lidl Limited is an exceptional employer in Twickenham, offering a dynamic work environment where collaboration and determination are at the heart of our culture. With competitive pay rates, generous holiday allowances, and a strong focus on employee growth through training and progression opportunities, we ensure that every team member feels valued and supported. Join us to be part of a diverse and inclusive team that celebrates individuality while striving for success together.
L

Contact Detail:

LIDL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Get to know Lidl! Before your interview, do a bit of homework on the company. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team.

✨Tip Number 2

Practice makes perfect! Think about common interview questions for customer service roles and rehearse your answers. We want you to feel confident and ready to showcase your excellent customer service skills.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the Lidl team.

✨Tip Number 4

Follow up! After your interview, don’t be shy to send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!

We think you need these skills to ace Customer Assistant

Customer Service Skills
Flexibility
Teamwork
Attention to Detail
Time Management
Positive Attitude
Ability to Work in a Fast-Paced Environment
Communication Skills
Problem-Solving Skills
Merchandising Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A friendly tone can make a big difference!

Tailor Your Application: Make sure to tailor your application to the Customer Assistant role at Lidl. Highlight any relevant experience you have in fast-paced environments and your customer service skills. This shows us that you understand what we're looking for!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at LIDL

✨Know the Company

Before your interview, take some time to research Lidl. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As a Customer Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to handle queries and requests with a positive attitude.

✨Be Ready for a Fast-Paced Environment

Lidl operates in a dynamic setting, so be prepared to discuss how you thrive in fast-paced environments. Share specific instances where you successfully managed multiple tasks or adapted to changing priorities, showcasing your flexibility and drive.

✨Bring Your Positive Energy

A friendly smile and a positive approach can make a huge difference in retail. During the interview, let your personality shine through. Show enthusiasm for the role and express your passion for helping customers, as this aligns perfectly with Lidl's collaborative culture.

Customer Assistant
LIDL
Location: Twickenham
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>